Bonus is paid as per the Payment of Bonus Act 1965. There is an upper ceiling prescribed for the payment of bonus, i.e., 20%. Hence, any employer who is willing to pay a bonus over and above 20% pays it in the name of "ex-gratia" payment. "Ex-gratia" (Latin) means done, made as a favor, in the absence of a legal right. In order to maintain good harmonious industrial relations, ex gratia may be paid if you were paying it in the previous years. If, due to financial difficulties, ex-gratia cannot be paid this year, call the employees, talk to them, convince them, and request them to cooperate and assure them that ex gratia will be paid when the financial position improves.