Dear Akashh,
By virtue of the strength & richness of the site you have already received excellent practical feedback, particularly from prashant & Asha Mathew, pl put it to regular practice. In addition I am giving you the theoretical/conceptual base to strengthen your conviction. Let me introduce you to the concept of Cybernetics.
cybernetics - science of communications and control within systems - choice over instinct
Cybernetics is the science of control and communications in animals, including humankind, and machines. The study of cybernetics has been used in various ways since ancient times to attempt to explain and understand and manage the effective workings of all manner of systems - social, organisational, animal, mechanical, electronic and others. As such, the cybernetics concept (notably 'the first law of cybernetics') is immensely relevant to the modern development of management, and one's own role and potential within systems of all kinds.
The organisation in which we work; the world in which we live; the people around us - these are all systems.
The 'first law of cybernetics' has massive significance especially in understanding and developing greater individual self-determination; and greater understanding, tolerance and variety of responses to situations and people around us; which are all essential for our ability to interact and respond effectively within work and beyond.
The 'first law of cybernetics' is arguably one of the most powerful maxims for living a happy productive and successful life.
The 1st law of cybernetics
"The unit within the system with the most behavioural responses available to it controls the system."
Think about it:
"The unit within the system with the most behavioural responses available to it controls the system."
The 'unit' is you.
The 'behavioural responses' are how you react and plan, and what you do and say.
The 'system' is the environment (in all respects) and the people that represent the world that you seek to succeed within.
And 'control' is the choice that you are able to exercise in achieving what you want, whatever that may be.
In addition to this I am appending a presentation on Transaction Analysis which will probably rationalise your thoughts on interpersonnel communications.
Wish you accomplishment of a towering personality !!
Arun Chopra