Hello Jyoti
I always tell my fellow colleagues to do the basics, correctly. "Employee Retention Process" starts from Interview.
Your communication Policy.
Career Planning.
Transprancy in Performance Appraisal.
Succession Planning.
Work environment.
Medical Benefits
Retirement Benefits
Ensure these things and I am sure that you will be able to control the attrition rate.
You will get a good data from your "Employee Satisfaction Survey" and "Exit Interview Details"
These are the things...which helps a lot in retaining people...in any industry.
You can also refer to the article... Employee Retention Process and Your Marriage (Link to the article:
<link outdated-removed> riage&id=368554)
I hope this will help. Feel free to ask any query.
Regards
Sanjeev Sharma
(Blog:
http://sanjeevhimachali.blogspot.com/)