Client Refusing Full Payment Due to Financial Issues – How Should We Handle This?

Hi Friends,

We have one client who is refusing to pay us fully for our services. He says that he will pay only 50% of the total bill amount raised by us since they are facing some financial problems. Can someone advise me on what to do in such a case as the amount is quite large, and we also have an agreement with them in place? Please help.

Sailee
Nagpur

Dear Sailee,

Greetings for the day ahead!

If you have duly signed the agreement, then you can take legal recourse. However, that will hamper your future relationship with the client, and you will not be able to do any business with them. So, in my opinion, you should first try to reach a point that is acceptable to both parties. If somehow this can't be achieved, then:

1. Contact a lawyer and issue a legal notice to your client.
2. If this doesn't yield any result, then file the case under relevant sections.

Regards,
Team GroupHR