Re: Business Etiquettes & Change Management - PDF Download

I need some inputs on Business etiquettes and chnage management
can any help be provided
Thank you
regards
Shikha Sahai

Dear sahai,
Warm Greetings!
Etiquette - Good manners never go out of style
How Etiquette Benefits You -
As your career progresses, you develop skills which are respected and expected -- professional etiquette
Professional etiquette builds leadership, quality, business and careers. If refines skills needed for exceptional service
Etiquette Pays off -
Builds Self-Esteem
Boosts Self-Confidence
Enhances corporate image
Develop leadership skills
Improve career opportunities
Promotes respectful conduct
Makes you comfortable in any situation
6 TIPS ON BUSINESS ETIQUETTE -
Answering the phone
Putting customers on hold
Returning messages
Acknowledging every customer who enters your business
Punctuality
Proper business e-mail usage
Warm Rgds,
John Jebaraj N

Hi ,
I Introduce myself as Sandeep working for Asian paints as an Officer in HR department. I am taking care of training, Induction and Welfare as a part of HR .
Dear Shikha,
Attached are some good articles on Change Management, hope this will help u