PPT - Customer Service training program for your organisation

Hi Himanshu,
I have got your presentation after a long search on Net.Thank you very very much for the help.With your permission can i download and use it for my trainings.Will be awsome if you can share some more which you have.
Thank you once again
Thank you
Sridhar

Dear Himanshu
Very good presentation, I just wanted to know the validity of statistics that you mentioned (surprise/startling statistics) and also that is it a general idea for any trade or it has a particular reference?
Regards

Hi,
Really a very good presentation thank you for sharing if you have any more presentation kindly forward to my id [Login to view] since i am into retail so this would be helpful to me.
Regards
Padmavathi

Hello Himanshu,
I was looking for some material about training for a friend in India and came across your ppt. It is very comprehensive and has put me in the right direction.
Thanks a lot,
Lakshmy

Hello dear,
The PPT was awasome and its very useful. thanks for sharing and hope to see such informative PPT in future.
Thanking you in Advance.
Regards,
Rehan.

Mr. Himanshu,
This portal is dedicated for knowledge sharing on HR related issues. I do appreciate your efforts in coming forward to share the knowledge you possess despite your hectic schedules. It is a kind of service you render to the community who are into HR profession.
Having said this, I would like to enlighten you that while rendering service, one should not expect for courtesies. If courtesy is expected then the service does not carry any meaning.
I do understand your sentiments, but why I emphasis this point is that with the passage of time, if you do not get the courtesy you expect then your intuition to render a service gets erased from your heart and you will become self-centric, which I do not like you to become.
Keep serving the mankind as long as you can.

Good day All,
Kindly assist with Sustainability startegies for maintaining Customer Service Excellence in an organization.
thanks in anticipation of responses.
Lagos, Nigeria!

Very reasonable and realistic expectation. We appreciate that. We will go thru the PPT and get back with the comment if any.
In any case you deserve to be appreciated for speading knowledge.
Regards,
Team Member,
HRD Professionals

Dear Himanshu,
Excellent material, it is very useful and I am fully agree with CS content 'Internal' & 'External', not just simply the traditional CS needs.
CS is also require between department to department and communication attitude, with the right CS attitude, its improve the teamwork within the organization.
May I have your permission to use it and monify it for my forthcoming Company
Teambuilding Program as one of the topic.
Hope to get your reply via email [Login to view].
If anyone have any better suggestion for me, please advise.
Thank you.
Have a wonderful day and everyday.
Cheers
FH

Thanks a great deal.The document was so useful but i will require improvement startegies afetr such training have been completed.This is to ensure the effective service is sustained.
Will appreciate your response.
Thanks.
Yusuf!