PPT - Customer Service training program for your organisation

Hi Friends,
Sharing a PPT on Customer Service with you guys. Thought this will help you in building good CS training program for your organisation. If you like it, kindly add replies and give feedback so as to improve my further PPTs.
Regards
Himanshu

Hi Himanshu,
Have just downloaded the presentation. Have'nt gone trough it in detail but it appears to be pretty comprehensive at first glance. Lets see if I can add any value. With your permission may I add to your presentation if I find something with me and upload the same?
regards
Ajay

Hey Ajay,
All yours.. nice to see that people are really professional and courteous enough to ask permission. You can add and update it.. it's a kind a share which should grow with each download.
Rgds
Himanshu

hi,
thanx a lot for the PPT. It's good though there is always scope for improvment. thanx for sharing.
regarads
DK

hi,
Downloaded ur ppt., very comprehensive..and good stuff.
wud u mind if i do end up using it for some very basic level training workshops ?? also, mite end up adding some stuff to it, and with ur permission may i upload d same,here for ur perusal ??
Richa

Hi Himanshu,
To let you know that I have not yet downloaded the ppt. of course ill do it right away, but first will say thanx to you for posting it.
Reason-
Your message
Regards,
Pooja

Hi Himanshu:
Thanks for sharing this with us. A good presentation on customer service. One suggestion I have - May be you can add a tips to handle difficult customers and at the same time they understand what the other side is intending to say, without spoiling the relation.
Thank you very much.
Regards,
Thresia

Hey Richa,
The presentation is shared for the above mentioned purpose only.. i.e. for you guys to use it customize it and add to it at your will.. Thanks for asking anyways
Rgds
Himanshu

Hi Himanshu,
I really appreciate your content especially customer turnover statistics, but if you could add some pictures which is relevant to your content may hold a big impact to your PPT.
Regards,
Rangarajan
Human Resource

Dear Friends,
I acknowledge the comments and appreciation by all of you.
Thank you very much.. your comments and appreciation have really motivated me a lot and I will keep up the good work going.. I have rolled the ball not it's all of us job to keep it rolling and not to let it stop...
So to add to the kinetic energy of the ball I have posted another PPT on email etiquettes as a share.. also let me know how did you find that one..
(the ppt is by the new post named PPT - Email Etiquettes in the Training Forum)
Regards,
Himanshu