How Do You Measure Employee Satisfaction and Implement Effective Surveys?

Hi Friends,

Employee satisfaction is key to understanding the actual face of your organization and important for achieving the overall mission of the organization. Please let me know the best tool for assessing employee satisfaction and how we can effectively implement surveys.

Thanks,
Manju

Carrying out a survey is the best way to get employee feed back in my opinion. First to implement a survey I reckon you create your own criteria and standards according to the aspects which you might want to cover rather than borrowing a set of surveys from some other company which may or may not fit your organization.
By incorporating all Managers' opinions and making your own survey according to your needs will help you in better understanding and analyzing the feedback.

Dear Seniors,

A procedure or policy for employee satisfaction surveys is required for TS-16949. I trust that I will receive a response at the earliest.

Regards to Seniors,

From - Vijay Vashisth
AM HR

You can use some methods as follows:

1. Job Descriptive Index (JDI)
Job Descriptive Index is a scale used to measure five major factors associated with job satisfaction: Work itself, Supervision, Pay, Promotion, Co-workers. The JDI was first introduced in 1969 and since then has been used by over 1,000 organizations in many sectors.

2. Job In General Scale (JIG)
Job In General Scale is a method of employee satisfaction and developed as a global measure of job satisfaction. JIG is similar to JDI. It was introduced in 1969 by Smith, Kendall, & Hulin and was modified in 1985 by the JDI Research Group.

3. Minnesota Satisfaction Questionnaire (MSQ)
The Minnesota Satisfaction Questionnaire (MSQ) is designed to measure an employee's satisfaction with their particular job. The method includes 100 items measuring 20 facets of job satisfaction. There are three versions available: two long forms (1977 version and 1967 version) and a short form.