What Is Core HR With Reference To BPO !

Hemant
Hi everyone !
what does one include in , when a person says "core HR". what is it's relevance to a call centre industry - ITES !
Regards,
Hemant Godbole
Ajmal Mirza
Hi Hemant,
ITES / BPO are some of the few industries which has a whole lot of HR functions which can be classified as core area...
  • 1 Compensation
    2 Human Capital Management System
    3 Benefits
    4 Learning and Development
    5 Staffing
    6 Leadership Development
    7 Communications
    8 Process Excellence
    9 Business Consulting
    10 Employee Relations
    11 Change Management
    12 Performance Management
    13 Diversity
    14 Measuring Human and Organisational Capital
    15 Retention
I have highlighted the once that are considered to be more important, though the others are also quite imporatant
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