Dear Isha,
Just go through this. And if you have any further queries, feel free to ask without hesitation.
For staff, select Behavioral Training topics like Good Customer Service and Time Management (Marketing Department mainly), Stress Management, and Team Building, which will be very useful to them.
Under Systems Training, cover Fire Fighting, First Aid, ISO, Housekeeping, and Safety at work.
At the end of each Excel sheet, I've written the procedures that I follow to assess the training needs of workers.
This was created by me, and I find it easy to follow. If anyone has another format, kindly share it and help Isha.