If you had worked for 9 years and six months, you will not get Pension Fund (not PPF, which is not in the purview of Employees Provident Fund but it is Public Provident Fund) contribution but will get Pension on attaining the age of 58. If you did not have pensionable service (pensionable service is 10 years but for the calculation of pension, six months service is taken as one year, if you have 9 years and 6 months service, it will be deemed as eligible service for pension) then, you should apply for withdrawal benefit in form 10 C.
If you had earlier applied in form 10 C but in that form if you had opted for a scheme certificate in lieu of withdrawal benefit, also you will not get pension fund back but instead, you would have obtained a scheme certificate from the EPF Organisation certifying your service with the establishment and showing the details of nominees. If so, you should have surrendered this scheme certificate to the EPF Organisation when you joined the second company and by that, your nine years of service should have been added to your present service (of 3 years).
The above are the possibilities that I observe to have come across in your case. Check whether you received any Scheme Certificate and if so, check with the HR department whether the same was sent to the EPF Office when you joined.
If there was no issue of Scheme Certificate, then there could be some mistake in processing the amount by the EPF Office. If so, bring it to the notice of the EPFO.
Regards,
Madhu.T.K