Sharing My PPT on Telephone Etiquettes – Could This Help Your BPO Team Too?

shilpi.kakkar

Hi Friends,

Here's a PPT on Telephone etiquettes for my BPO friends. Maybe it is helpful to others as well. Hope this is useful.....

Regards,

Shilpi

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harithasasidharan

Hey Shilpi,

The presentation is good. Could you add some more stuff, such as "Happy to Help" by Vodafone, which impresses the customer?

Haritha

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