I am just giving an extract from a mailshot I get from Prosci. I hope you find it useful.
Have a nice day.
Simhan
What actions can you take to prevent
or mitigate resistance to change?
Resistance was cited as the number two obstacle to successful change in Prosci's 2007 and 2009 benchmarking studies.
Five tips for: Managing resistance
Five tips for: Managing resistance
During the course of the summer, Prosci will be releasing a series of tutorials providing actionable tips for improving your change management work. Each tutorial will present five tips for driving project success by managing the people side of change.
The second "Five tips" tutorial focuses on one of the most pressing issues facing many projects - resistance to change.
Learn about these five tips for managing resistance:
Do change management right the first time
Expect it
Address it formally
Identify the root causes
Engage the "right" resistance managers
Five tips for: Managing resistance
Five tips for: Managing resistance
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