Training For Unskilled & Semiskilled Workers!!!

Dear HR Gurus,

Greetings,

I work for a Deemed University as an HR professional, and once a year, we conduct trainings for staff other than the faculty, who are primarily unskilled and semi-skilled workers. I would like to know what sort of training can be provided to them, apart from general topics like communication skills, telephone etiquette, first aid, etc. Please suggest some innovative topics that would be beneficial for them.

I look forward to your response soon.

Regards,
Fredrick.

Hi,

How about trying to expand their world and making full use of their creativity? The work of the unskilled or semi-skilled workers normally makes it very monotonous, and hence the quality of their work suffers somewhere along the line. Expose them to the use of their creativity to make a difference in daily chores. Simultaneously, the HR should support them and their endeavors with ample rewards and recognition frequently.

Regards,
Gogo

A basic question for Fredric: Why do you want to train the target group? If you want, you can conduct a simple training needs identification involving the target group as well as their supervisors, internal, or external customers. Nothing like a TNA to build interest, instill purposefulness, and accountability about the process.

That apart, I believe to unleash creative engagement with such target groups, training in creative participation through small groups can be useful. Also, concepts such as quality circle perhaps work best when contextualized. In the attached posters, I have tried to build an Indian (Hindi) interpretation of the concept of 5 S. Excuse my Hindi spelling errors though.

All the best, and a disclaimer: I am no HR Guru

Dear Tryfreddy,

There are many topics on which skilled and unskilled employees require training. A few titles are noted below.

- Are you motivated?
- Beware of your postures - for your health and your look.
- Attitude under attack.
- Personal and industrial hygiene for you.
- Benefits of Practicing Good Housekeeping.
- Unsafe acts and unsafe conditions only cause accidents.
- Safety at work.
- Little Ergonomics you need.
- Safety in Manual Material handling.
- Electrical safety.
- Safety from Slip, trip and falls.

These topics are essential, and their effectiveness has been proven.

Regards,

Kesava Pilli

You can add some topics like Time Management, stress management, importance of grooming, hygiene - all depends on how many hours of training you are giving.

All the best,

ahujamamamia