Hello-Summer Internship Hospitality Sector

Hello-Summer Internship Hospitality Sector
Helllo Seniors/ Friends
I'm Sonia Gurnani, currently in my 2nd yr of MBA n undergoin my summer project in d Hospitality Sector. I'm doin it for d Hotel Industry n working for a 5-star. My topic is Attrition Analysis.
I would be highly obliged if u'll cld provide me with any sort of info dat wld be helpful to implement my project.
My basic concern was relating to d Causes n Remedies of Attrition n d level in d hiearchy basically prone to attrition.
I'm reading a lot abt my topic n also surfing d net.
Any sort of help wld be a guiding tool for me.
Thanking You in Anticipation
Regards
Sonia!:icon1:

Hello Sonia,
If you have read a lot, Could you kindly write a 2-page synopsis of what you have read, the aim and objectives of your project, and any hypotheses you want to test. Please see my posts on Research Methodology and also MBA Project on MBO, which you could use as a guide.
Simhan
A retired academic in UK

Hello!

Thank u so much for replyn to my query.

I'm doing my project at Le Meredien.

This is a gist & d main facts of what i've read so far...

" The Hotel Industry apart from being a lucrative one & full of glamour is one such Industry where d Compensation Packages are too low, the work timings are difficult to manage & creates a problem for d employees to mantain a balance between their personal & work life.

Moreover the cut- throat Competition in this Sector is an add-on to the problem of Attrition.

Poaching(attracting skilled & expereinced empoyees from other hotels towards their own orgs) is one such practice which has been observed on a huge scale.

The problem of Attrition is generally found in d level 3-4 comprising of employees from d House keeping, Front office staff, etc & not on d Managerial Level.

The Recession in a way has proved to be a blessing for the Hotel Industry to prevent the problem of Attriton"

The Aim of my project is "To understand the problem of Attrition in the Hotel Industry focusing at Le Meredien" (I'm still to finalise the wordings for the Aim of the Project.)

The objectives:-

1. To understand the scenario of Attrition.

2. To understand the Causes of Attrition.

3. To analyse the Causes & Interpret th Findings.

4. To suggest suitable Recommendations.

I would be undertaking this study with the help of the Exit Interview Forms & a Personal Interview Technique with a sample of roughly 20. My research does not consist of any Hypotheses. I hope that this matter has given you a rough idea about what I've understood so far.

Thank You once again!

Regards

Sonia

Hello Sonia, like Nitin has pointed out you need to narrow your scope: Atrition of what type and grade of employees.

Sir it wld be basically Attrition of the employees working at the lower levels.
This is so it is generally them because of which the org faces the prob of Attrition.
I spoke to people working in dis field, n manged to collect sme info.
My research work wld actually begin from July 1st.

My procedure wld be something like, i've to observe the filled in Exit Interview Forms, n den contact those employees on a personal level n thru a direct conversation know d actual reasons for their exit n den give my recommendations to d org.
My doubt is what type of diff questions can i ask d employees so dat i wld know d real reasons for their exit?
Kindly guide me on dis.
Thank you!

Hi
Make the objectives as Primary objective and Secondary objective
If the population is small sample should be 75% of the total population. I think your sample size is very small it may not effective
and i am also doing project in the hospitality field

Hello Sonia,
I am no expert HR person. I suggest that you scan the web for exit interview + questionnaire and select suitable questions. I am sure when you do a " content analysis" of the exit interviews, you will get a feel for the reasons given by the respondents. Based on that analysis you should devise questions for indepth survey.
May I please know what is the size of the population under consideration.
Best wishes
Simhan

Hi Anand,
Thank you so much for ur advise i'll def keep dat in mind n proceed.
Which sector 've u choosen in d Hospitality Industry n wats ur topic?
Regards,
Sonia!

Hello Simhan Sir,
My sample size is nt fixed bt i'll surely let u know when i finalise it.
Anyways i'll def undergo the link given by u for d Exit Forms, n will keep u updated abt my project. Sir dis is a request if u find any useful link or any info relating to my topic plz do inform me.
Thanking You,
Regards,
Sonia!