Need Help Crafting a Questionnaire on Quality Tools for BPO Interviews

kswamina
Friends - I'm doing a project on BPO benchmarking. I'm on the verge of preparing a questionnaire for interviews with different organizations. Please help me in preparing a questionnaire on the quality tools.
nashbramhall
Please search CiteHr where some projects are attached. Then, do a literature survey and formulate your aim and objectives for the research (in consultation with the host organization). You also need a conceptual framework for that. Decide what hypotheses you want to test.

If you have not done any of the above essential preparations for conducting a project, I would advise you to please do so and then pose a precise question. Please see my post on Research Methodology (Ppt slides attached) at https://www.citehr.com/106849-research-projects.html and Author Workshops at [link outdated-removed] and my post at [link no longer exists - removed].

A Post by Prodcons also has information on Research Methodology. I have posted one more MBA project yesterday on MBO.
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