Hi Ashish,
I know that working the night shift will be very difficult and boring. Employees will feel very hectic, and 50% of them may try to skip it.
Most organizations provide tea and snacks for employees working night shifts. Some organizations also pay a shift allowance. This system used to be limited to a few organizations, but after globalization and the entry of MNCs into Indian business, it has become routine, especially for BPOs and call centers.
To keep employees engaged and energized, consider planning activities like mind-boggling games. Splitting the working group into two and organizing on a relieving mode can help. You can also provide good books for them to read during their break times. Short games like spot the difference or coloring activities, along with quizzes related to the business, can be engaging. Rewarding winners with small gifts monthly can boost morale.
In night shifts, senior staff usually work during the day, leaving supervisory staff to handle the night shifts. To provide encouragement, consider rotating managers and above cadre staff during night shifts. Celebrating employees' birthdays at midnight with cake cutting can create a positive atmosphere.
Organizing quiz sessions on developments and arranging prizes for winners can be engaging. Displaying winners' names prominently can boost enthusiasm. Idea generation sessions can also be beneficial for addressing organizational challenges.
If security permits, consider inviting employees' spouses (at least two) to the night shift. They can prepare tea and biscuits, spend time with the employees, and enhance a homely atmosphere. This should be carefully planned considering the cultural norms and acceptance levels of the employee community.
In a previous organization, a similar approach was used to address canteen issues by inviting spouses for lunch, which helped resolve the problem over time.
These are some suggestions.
Regards,
Kameswarao