Dear Rakesh, I really appreciate your prompt reply, Rakesh further, I need some clarifications on same subject, Sir, We have appointed security arms guards before 10 years back, ours was newly opened Co.Op Bank Ltd., since then the above guards was serving Bank for 12 hours per day, the appointment letter and Bank's rules were silent about working hours and he was doing duty for 12 hours till date, getting two closing allowances, our all other staff is not getting any short of overtime as and when Bank requires late hours work in the Bank and all staff are getting two closing allowances in lieu of overtime i.e., Two salaries per annum. In light of the above now he is claiming overtime beyond 8 hours duty. Please guide us should we give 8 hours duty order by giving fresh order by not giving two closing salaries to him or other alternate way. Please guide us for the same ...