Telephonic Etiquette Training Content - PDF Download

Dear All,
Now a days the telephonic etiquette becomes a crucial factor in service industries. i have designed one training program for our organization's customer help desk executives. Here with kindly find it as an attachment.
it may be helpful to you.
Regards,
irfan.

Dear Irfan
Its really very helpful Presenation i have forwarded the same to my friend who is in same profile this ppt will help her to improve her job area more
Thanks once again
Shikha Mittal
Delhi:)

Dear Irfan
Thanks for sharing educative information.Now a days telephonic etiquette reflects the image of the company in the business world. This is very useful to all business houses. Keep on posting such ppts.
Thanks
Avinash Kanoray
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This is really good. I liked the presenatation of this module. I had prepared something on telephone etiquette as well however this is lot better. :)
Cheers

More than 1000 people have seen this and no one was able to tell that in slide no. 11
it is 'Pitch' not Peach!!