Telephonic Etiquette in Service Industries: Would This Training Program Help Your Team?

Dear All,

Nowadays, telephonic etiquette has become a crucial factor in service industries. I have designed a training program for our organization's customer help desk executives. Please find it attached.

It may be helpful to you.

Regards,
Irfan

Dear Irfan,

It's really very helpful presentation. I have forwarded the same to my friend who is in the same profile. This PowerPoint will help her to improve her job area more. Thanks once again.

Shikha Mittal
Delhi :)

Dear Irfan,

Thanks for sharing educative information. Nowadays, telephonic etiquette reflects the image of the company in the business world. This is very useful to all business houses. Keep on posting such presentations.

Thanks, Avinash Kanoray
Email: akanoray@sify.com

This is really good. I liked the presentation of this module. I had prepared something on telephone etiquette as well; however, this is a lot better. :) Cheers