Skills Matrix come in various shapes/sizes, depending
on the needs of the organization.
Due to lack of time, I have hurriedly put together
the sites/ few softskills , to show its versatility.
Purpose
Assist new staff to orient themselves to skills expectations and training opportunities
Guide general staff and supervisors in the acquisition of IT skills relevant to their work
Identifies relevant training resources in an easy to use form
Can be used as a template by Faculties and Divisions to develop further or customise to meet their specific needs
Assist in planning professional development activities as part of the Monash Performance Management framework
Provides new resources for "mobile managers"
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SAMPLE SHOWING IT SKILLS matrix
-general staff
-manager
http://www.adm.monash.edu.au/staff-d...it/skills.html
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sample showing the skills matrix in a team.
<link no longer exists - removed>
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SKILLS MATRIX for technology servicing
http://www.techsets.org/training/matrix.php
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INDIVIDUAL JOB SKILLS MATRIX
http://mark.aufflick.com/about/skills
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TECH SKILLS MATRIX
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CONTENT SKILLS MATRIX
http://cmprofessionals.org <link updated to site home>
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people / experience skills matrix
<link outdated-removed>
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EXAMPLE OF SKILLS MATRIX FOR SOFTSKILLS
MERCHANDISERS
Skills Matrix ‑ Job Elements / Competency
VERTICAL axis HORIZONTAL axis
Functions/Major Elements COMPETENCY
-------------------------------------------------------------------------------------------------------------------------------------------------
Job Management Analysis
(Merchandising) Judgement
(Stock) Planning
(Displays) Organising
Delegation
-------------------------------------------------------------------------------------------------------------------------------------------------------------
Personal Effectiveness Initiative
Flexibility
Decisiveness
-----------------------------------------------------------------------------------------------------------------------------------------------------------------
Leadership Individual Leadership
(Merchandising) Sensitivity
(Stock) Persuasiveness
(Displays)
-----------------------------------------------------------------------------------------------------------------------------------
Knowledge/Skill Technical
Stores
Product
Computer Applications
--------------------------------------------------------------------------------------------------------------------------------------------
Communication Oral
Presentation
-------------------------------------------------------------------------------------------------------------------------------------
Performance Development Setting Targets/Goals
Identification of Opportunity
Action Planning
-------------------------------------------------------------------------------------------------------------------------------------------------
Operation Selection
Co‑ordination
Problem Solving
Monitoring
================================================== ============================
TERRITORY MANAGER
SKILLS MATRIX -job elements / performance criteria
vertical axis horizontal axis
JOB ELEMENTS
PERFORMANCE
CRITERIA
SELLING SKILLS Analysing the Situation
Prospecting Opportunities indentfying Opportunities
Presenting Gathering Information
Proposals Anafysing the Situation
Looking at Opportunities
Making Active Presentation
Selling Benefits
------------------------------------------------------------------------------------------------------------------------
Planning & Analysing the Situation
Development of Anticipating Needs
Sales Looking for Alternatives
Making Judgement
Scheduling Action
------------------------------------------------------------------------------------------------------------------------
Sales Leadership Takes Initiative
Active Attention
Influences Others
Moves towards the Goal
Sales Negotiation Presents the Proposals
Uses Tactics/Ploys
Closes with Agreement
----------------------------------------------------------------------------------------------------------------------------------
Sales Problem Consider Alternatives
Solving Making Judgement
----------------------------------------------------------------------------------------------------------------------------------------
JOB Analysis/Gathers information and
MANAGEMENT identifies key issues
Judgement Logical assumptions and
(Merchandising) course of action
(Stock) Planning/Establishing a sequence
(Displays) of activities
(Store) Organising/Implementing a sequence
of activities
Delegation Allocating tasks and
appropriate authority
Control Establishing procedures
to monitor the results
----------------------------------------------------------------------------------------------------------------------------------------------
PERSONAL Initiative/Taking action to influence
EFFECTIVENESS events to meet objectives
Flexibility Effective in varying
situations and people
Motivation Positive influence
Decisiveness Makes logical
assumptions and commits
to a result
---------------------------------------------------------------------------------------------------------------------------------------------
LEADERSHIP Individual Uses appropriate style
(Merchandising) Leadership and communication
(Stock) Sensitivity/Commercially aware
(Displays)
(Store)
Meeting/Guides a meeting towards
Facilitation its objectives
Persuasion & Gains acceptance to
Negotiation ideas/plans
------------------------------------------------------------------------------------------------------------------------
KNOWLEDGE &
SKILLS
Technical Understands technical
procedures
Business Understands Territory
business process
Stores Understands individual
accounts store functions
Product Understand of product
knowledge
Computer
Application Use of Computer
-------------------------------------------------------------------------------------------------------------------------------
COMMUNICATION OraL Expresses ideas
effectively
Presentation Presents ideas/concepts
effectively
Written Expresses ideas clearly
Guides the group to an
objective
--------------------------------------------------------------------------------------------------------------------------
PERFORMANCE Maximising/Establishes Goals,
MANAGEMENT Performance/Coaches and Evaluates
Coaching/Facilitates Staff
Development
Appraisal Evaluates Staff
Development
Developing Develops Staff Skills and
Talent Abilities
Feedback Responds to appraisals
and requests
Evaluation Appraise the results
against objectives
Advising Offers suggestions
--------------------------------------------------------------------------------------------------------------
PERFORMANCE Setting goals/Set up goals on mutual
DEVELOPMENT and targets agreement
Identification of Collects data and
opportunity assesses the scope
Action planning Propose a course of
proposal action
Meeting Helps/supports staff to
Expectations meet their needs
-----------------------------------------------------------------------------------------------------------------------------------
SALES Selection/Establishes criteria for
OPERATION decision making
Problem solving identifies issues and
determines solutions.
monitoring/ checks the progress.
documentation organizes the paperwork.
Coordination Works with others
effectively.
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HOPE THIS IS USEFUL TO YOU
REGARDS
LEO LINGHAM