Need Help Drafting a Warning Letter for a Customer Service Officer's Mistake

angct888

Hi,

This is the first time I need to issue a warning letter to a customer service officer for providing incorrect information to a customer. Could you please help me draft it?

Thanks

sumitsaxenagist

Hi,

Maybe this will help you. You can make necessary changes (as I wanted you to prepare it yourself). Preparing it yourself will boost your confidence as well. Let me know if you need help.

Thanks

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prashant1314

Dear [Name],

Please elaborate on the incident so that we can provide you with the necessary support to draft a warning letter.

Thank you.

Best regards

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