Decesion Making

Hi Azna,
Can you tell me in what department these two people are working - the new lady boss and this wonderful subordinate? What is his job description and what is hers? Tell me briefly.
I can then suggest to you ideas to keep both of them in their places.
There are 101 ways of dealing with this situation. I will tell you at least 2 ways.
Jeevan

Hi Jeevan,
I am back to this subject after sometime since we had another issue we had to put this one off for couple of weeks.
The said Manager is now a Manager of one of the two product lines. (The other product line Manager Position is vacant currently since we could not identify anyone suitable to promote as yet)
The said subordinate is a support engineer (So was this lady before her promotion)
They basically work in groups solving client technical problems, trouble shooting, debugging etc.
The main outcome expected is total client satisfaction.
Jeroo, read through your articles as well………..believe me, I am waiting for the outcome too!!!
Cheers,
Ashra