Are Young CEOs Too Focused on Themselves? Let's Discuss the Impact on Company Culture

archnahr
Today's Top Management is younger, better schooled and better groomed than their predecessors. The complexity associated with the chief's job has gotten worse owing to the dynamism demonstrated by today's corporate world.

Aspirants today are a lot younger and seem to have spent all their energy in amassing management degrees and experience. The CEO persona is more human today and largely fundamental. Leadership has been redefined. It encompasses the leader's ability to make his teamwork together towards a common goal.

A certain level of maturity is definitely required to lead a company with a level head. There is always the danger of getting carried away by the zest of youth and making a decision, not necessarily in the best interest of the organisation. It is here that experience plays a major role.

Compressed tenures

Statistics reveal that the average tenure of an aspiring CEO in one company was 26 years in the 1980s. Today, it has dropped to 16 years-the time it takes to acquire a management degree and develop an inner circle. The trend is to leave companies for cross-functional experience.

The pre-requisites for today's CEOs encompass age, schooling and grooming. They are more fundamental and basic. Today's CEOs need operating skills. This apart, experts also stress the need for international exposure. With globalisation being one of the dominant determinants of business performance, experience in international markets gives aspirants a winning edge.

The key to success in this top slot lies in the gamut of functions that one has got to perform over the years, coupled with a maturity level that complement the complexity of the job. An added pinch of self-confidence can do the trick!

BUT with all this happening around, the ride getting much steeper, are we becoming narcissist, or we are in love with our colleagues, peers, superiors and subordinated also.

America, is currently facing this problem of being a narcissistic corporates, where more and more of employees are in love with themselves and try to maintain that Grandiose image.

WHat happen if the culture shift towards individuals rather than on companies as a whole??

DO share your views it is a very serious topic.

Cheers

Archna
Sanjib D Lahkar
Hi,

A very serious issue indeed. A consequence of shorter tenures and higher attrition rates is the question of loyalty. The manager's loyalty to the organization and vice versa. Loyalty, an attribute that is being undervalued today. Consequently, commitment to the organization/colleagues. A spinoff of the "Transition-Throwaway Society."

For old economy manufacturing organizations with a large workforce, this could have disastrous implications where trust, bonding, continuity, and loyalty, in my opinion, are still important for sustainability. Would be grateful for more considered views.

Thanks, Regards, S.D. Lacker.
archnahr
Hi Sanjib,

Thank you very much for your inputs. Indeed, it is a serious issue, and the seriousness has not been felt by many companies. Being a narcissist has many implications that may or may not be a concern for companies that do not care about attrition and loyalty. I would like other Cite HR members to contribute their valuable inputs on the same.

Cheers!!
Archna
Sanjib D Lahkar
Hi,

Yes, you are right, Archana. Besides companies, it is also a spin-off of trends in society. A consequence, for better or worse, of globalization following a more Yankee (forgive the slang) slant vis-a-vis a European/British/Japanese tilt.

Regards, S.D. Lahkar.
smily
Hi Archana,

I don't think many of us even know the meaning of Narcissism here. The context, I presume, is used for being more individualist and therefore thinking more about oneself and not about the companies as a whole.

This is what I have to add: the book was published in 1979 in America, where the author specifies the Culture of Narcissism in America. This is some information I have to share on the book.

The Culture of Narcissism: American Life in an Age of Diminishing Expectations is a 1979 book by the cultural historian Christopher Lasch. When The Culture of Narcissism was first published, it was commented that Lasch had identified what was happening to American society in the wake of the decline of the family over the last century. The book quickly became a bestseller and a talking point, influencing President Carter's "crisis of confidence" speech in July 1979. Later editions include a new afterword, "The Culture of Narcissism Revisited."

Best Regards,
Prof. Nivedita
Jeroo Chandiok
I think this is an excellent topic for discussion.

Yes, Archna, Sanjib, and Nivedita, values are becoming more materialistic every day. The old concept of 'guru-shishya' relationship where total loyalty to the organization was everything, and when an employee joined an organization and expected to stay there till he retired, is now passé (no longer acceptable).

True, change is inevitable, but not always more desirable...

However, more than narcissism, corporates (head honchos and others down the line) are becoming more self-centered - the leading question now is 'what's in it for me - now and in the future?' and let everything else - values of loyalty included - go to blazes.

Should we emulate this Western cultural phenomenon (copy Western ideas) as is usual with all such bad habits or should we stand up for ourselves and say 'Yes, I am numero uno - number one - but I still have my principles - loyalty, dedication, steadfastness - at least to the extent possible (?) in today's perpetually changing ambience (environment)?.

Consider. And then make your decision. It will shape your persona (personality) for the rest of your life - for good or bad.

By the way, let me tell you who Narcissus was (narcissism comes from him) - this is a story from Greek mythology (old tales)...

Narcissus was a Greek youth who was so handsome that he shunned (ignored) all the beautiful maidens who fell in love with him.

One day a maiden who had in vain tried to attract him uttered a prayer that he might sometime or other feel what it was to love and meet no return of affection. The goddesses heard and granted the prayer.

There was a clear fountain, with water like silver, which no one disturbed. Nor was it spoiled with fallen leaves or branches; but the grass grew fresh around it, and the rocks sheltered it from the sun.

Here came one day the youth, tired from hunting, heated and thirsty. He stooped down to drink and saw his own image in the water; he thought it was some beautiful water-spirit living in the fountain. He stood gazing with admiration at those bright eyes, those curled locks of hair, the rounded cheeks, the swan-like neck, the parted lips, and the glow of health.

He fell in love with himself. He brought his lips near to take a kiss; he plunged his arms in to embrace the beloved object. It fled at the touch when the water rippled, but returned after a moment when the water became still again. He could not tear himself away; he lost all thought of food or rest while he bent over the fountain gazing upon his own image (picture).

He talked with the supposed spirit: "Why, beautiful being, do you ignore me? Surely my face is not one to repel you (force you away). The maidens love me. When I stretch forth my arms you do the same; and you smile upon me." His tears fell into the water and disturbed the image. As he saw it depart, he exclaimed, "Stay, I entreat you! Let me at least look upon you, if I may not touch you."

With this, and much more of the same kind, he fed the flame that consumed him, so that by degrees he lost his color, his vigor, and his beauty. He pined away and died.

The maidens mourned for him and would have burned the body, but it was nowhere to be found; but in its place was a flower, purple within and surrounded with white petals, which bears the name and preserves (saves) the memory of Narcissus.

Jeroo
Jayendra
Hi Archana, Prof and others,

I have a feeling that HR practitioners will get nowhere with narcissism. Let's leave that to other departments. It is becoming increasingly clear that with the advent of HR practices being implemented, many employees are starting to look at this particular department with skepticism, to say the least. How many would agree with me when I say that the HR department is one of the least popular in the context of the rules and regulations being enforced by it? At times, HR is the favorite punching bag.

Cheers,
Jayendra
Kathmandu
archnahr
Hello all,

Thanks for sharing such valuable and thoughtful comments on the topic.

Prof. Nivedita,

I have read the book you mentioned in the email regarding the narcissistic culture in America, and you understood my point correctly as well. :D This is what I'm trying to emphasize – that younger generations are thinking more about "ME" rather than "US." This focus on the self, achieving targets, fast-paced life, success at a young age, and similar factors are leading us towards a narcissistic culture.

Jeroo Ma'am,

I also agree with you. Thank you for sharing the story of Narcissist with everyone.

Hi Jayendra,

As HR Managers, we have everything to do with people, whether it is narcissism or anything else. I am in sync with you on the skepticism people show every time HR introduces a new policy without receiving thanks for the job. Are we the favorite punching bag? I don't think so. If there is clear communication within your organization, I don't think any rules and regulations will create problems.

Cheers,
Archna
Jayendra
Hi Archana,

With the high degree of dynamism that organizations have to deal with in the current environment, it is apparent that there has to be a shift from the traditional way of viewing HR. In this respect, HR has to be recognized (by CEOs and the like) as a key department that has a critical role to play in the formulation of strategies and not just one that deals with people.

Cheers again,
Jayendra
archnahr
Hi Jayendra,

I agree with that too, but who are we making these strategies for? The people. And without shifting from the original topic, I would like to add that when I mentioned in my post regarding the people management part of HR, I did not mention that this is the only work they do. However, when the culture is becoming narcissistic, it is not only the departments who have to handle this; it is a very important part of HR as well.

I would really like to know if you have some examples of companies where the CEO involves HR in strategy designing. I'm keen to know of such examples, as I posted an email on that a few weeks back.

Cheers,
Archna
Prof.Lakshman
Thank you Archna for a very serious topic.

Historian and social critic Christopher Lasch (1932—1994) described this topic in his book, "The Culture of Narcissism", published in 1979.

He defines a narcissistic culture as one in which every activity and relationship is defined by the hedonistic need to acquire the symbols of material wealth, this becoming the only expression of rigid, yet covert, social hierarchies. It is a culture where liberalism only exists insofar as it serves a consumer society, and even art, sex and religion lose their liberating power.

In such a society of constant competition there can be no allies, and little transparency. The threats to acquisitions of social symbols are so numerous, varied and frequently incomprehensible, that defensiveness, as well as competitiveness, becomes a way of life. Any real sense of community is undermined -- or even destroyed -- to be replaced by virtual equivalents that strive, unsuccessfully, to synthesise a sense of community.

Contrary to Lasch, Bernard Stiegler argues in his book, Aimer, s'aimer, nous aimer: (2003), that consumer capitalism is in fact destructive of what he calls primordial narcissism, without which it is not possible to extend love to others.

From a Psychological perspective narcissism can be explained as follows;



has a grandiose sense of self-importance (e.g., exaggerates achievements and talents, expects to be recognized as superior without commensurate achievements)

is preoccupied with fantasies of unlimited success, power, brilliance, beauty, or ideal love

has a sense of entitlement, i.e., unreasonable expectations of especially favorable treatment or automatic compliance with his or her expectations

is interpersonally exploitative, i.e., takes advantage of others to achieve his or her own ends

lacks empathy: is unwilling to recognize or identify with the feelings and needs of others

is often envious of others or believes that others are envious of him or her

shows arrogant, haughty behaviors or attitudes

I believe we in HR should take this platform more to focus more on Values and the need to loosen up our ego boundaries together with the preoccupation of self to the exclusion of all others which is a real malady we see all over. Many companies that collapsed , such as Enron, went down because of these tendencies which destroys the very fabric of our socirty.

To the extent we in HR dabble in routine matters but do not focus on the holistic model of human development, we leave room for such " me" " m ine " attitudes to continue unabated and become a canker that takes us on a very dangerous path.

In such a context where is room for putting into effect EQ and SQ dimensions ?

Cheers

Prof.Lakshman
archnahr
Hello Prof. Lakshman,

Thank you for sharing the definition and meaning of a Narcissist. I was considering posting the points that you have already covered. I agree with you that this "me and mine" attitude creates a lot of problems, and then we consider providing training and development programs for these individuals, which I doubt in terms of success. This kind of culture creates negative energy within the organization.

I would like to ask, how can we as HR professionals prevent a Narcissistic culture from developing within the organization? Are there specific measures we can implement?

Cheers,
Archna
Prof.Lakshman
Dear Archna,

Since this is a very complex subject, I believe we need to grasp the tendencies as well as the percentage distribution in the population who have such tendencies.

Helping to develop healthy self-esteem, skills of empathy, appreciating views of others, proper team and interpersonal dynamics are all relevant in such cases.

Let me provide some more important material to read.

Workplace Narcissism

Workplace narcissists seethe with anger and resentment. The gap between reality and their grandiose flights of fancy (the "grandiosity gap") is so great that they develop persecutory delusions, resentment, and rage. They are also extremely and pathologically envious, seeking to destroy what they perceive to be the sources of their constant frustration: a popular coworker, a successful boss, a qualified or skilled employee. Narcissists at work crave constant attention and will go to great lengths to secure it - including by "engineering" situations that place them at the center. They are immature, constantly nagging and complaining, finding fault with everyone and everything, Cassandras who constantly predict impending doom.

They are intrusive and invasive. They firmly believe in their own omnipotence and omniscience. They feel entitled to special treatment and are convinced that they are above man-made laws, including the rules of their place of employment. They are very disruptive, poor team members, can rarely collaborate with others without being cantankerous and quarrelsome. They are control freaks and feel the compulsive and irresistible urge to interfere in everything to micromanage and overrule others. All in all, a highly unpleasant experience.

What kind of individual, personality-wise, is best suited to work with a narcissist coworker or boss?

Certain pathological personalities - for instance, someone with a Dependent Personality Disorder - or an Inverted Narcissist may get along just fine. A submissive person whose expectations are limited, moods are subdued, and willingness to absorb abuse is extended would survive with a narcissist, or even thrive in such an environment. But the vast majority of workers are likely to suffer ill-health effects, clash with the narcissist, or end up being sacked, reassigned, relocated, or demoted. The narcissistic bully very often gets his way: He gets promoted, the ideas he "adopted" become corporate policy, his misdeeds are overlooked, his misbehavior tolerated. This is partly because narcissists are excellent liars with considerable thespian skills - and partly because no one wants to mess around with a thug, even if his thuggery is limited to words and gestures.

How common is narcissism within the population?

According to orthodoxy, between 0.7%-1% of the adult population suffer from the Narcissistic Personality Disorder. This figure is an underestimate. Pathological narcissism is under-reported because, by definition, few narcissists admit that anything is wrong with them and that they may be the source of the constant problem in their life and the lives of their nearest or dearest. Narcissists resort to therapy only in the wake of a harrowing life crisis. They have alloplastic defenses - they tend to blame the world, their boss, society, God, their spouse for their misfortune and failures. Last, but not least, psychotherapists regard narcissists as "difficult" patients with a "severe" personality disorder - or, put plainly, lots of work with little reward. Narcissists, Paranoiacs, and Psychotherapists Narcissistic Personality Disorder (NPD) At a Glance.

Is there any way to get along with these types of people at work?

1. Never disagree with the narcissist or contradict him.
2. Never offer him any intimacy. You are not his equal, and an offer of intimacy insultingly implies that you are.
3. Look awed by whatever attribute matters to him (for instance: by his professional achievements or by his good looks, or by his success with women and so on).
4. Never remind him of life outside his bubble, and if you do, connect it somehow to his sense of grandiosity. Do not make any comment, which might directly or indirectly impinge on his self-image, omnipotence, judgment, omniscience, skills, capabilities, professional record, or even omnipresence.
5. Bad sentences start with: "I think you overlooked and made a mistake here and you don't know and do you know and you were not here yesterday so and you cannot and you should, etc. These are perceived as rude impositions. Narcissists react very badly to restrictions placed on their freedom.

Narcissistic Leaders

The narcissistic leader fosters and encourages a personality cult with all the hallmarks of an institutional religion: priesthood, rites, rituals, temples, worship, catechism, mythology. The leader is this religion's ascetic saint. He monastically denies himself earthly pleasures (or so he claims) to be able to dedicate himself fully to his calling.

The narcissistic leader is a monstrously inverted Jesus, sacrificing his life and denying himself so that his people - or humanity at large - should benefit. By surpassing and suppressing his humanity, the narcissistic leader became a distorted version of Nietzsche's "superman".

But being a-human or super-human also means being a-sexual and a-moral.

In this restricted sense, narcissistic leaders are post-modernist and moral relativists. They project to the masses an androgynous figure and enhance it by engendering the adoration of nudity and all things "natural" - or by strongly repressing these feelings. But what they refer to as "nature" is not natural at all.

The narcissistic leader invariably proffers an aesthetic of decadence and evil carefully orchestrated and artificial - though it is not perceived this way by him or by his followers. Narcissistic leadership is about reproduced copies, not about originals. It is about the manipulation of symbols - not about veritable atavism or true conservatism.

In short: narcissistic leadership is about theatre, not about life. To enjoy the spectacle (and be subsumed by it), the leader demands the suspension of judgment, depersonalization, and derealization. Catharsis is tantamount, in this narcissistic dramaturgy, to self-annulment.

Narcissism is nihilistic not only operationally or ideologically. Its very language and narratives are nihilistic. Narcissism is conspicuous nihilism - and the cult's leader serves as a role model, annihilating the Man, only to re-appear as a pre-ordained and irresistible force of nature.

Narcissistic leadership often poses as a rebellion against the "old ways" - against the hegemonic culture, the upper classes, the established religions, the superpowers, the corrupt order. Narcissistic movements are puerile, a reaction to narcissistic injuries inflicted upon a narcissistic (and rather psychopathic) toddler nation-state, or group, or upon the leader.

Minorities or "others" - often arbitrarily selected - constitute a perfect, easily identifiable, embodiment of all that is "wrong". They are accused of being old, they are eerily disembodied, they are cosmopolitan, they are part of the establishment, they are "decadent", they are hated on religious and socio-economic grounds, or because of their race, sexual orientation, origin... They are different, they are narcissistic (feel and act as morally superior), they are everywhere, they are defenseless, they are credulous, they are adaptable (and thus can be co-opted to collaborate in their destruction). They are the perfect hate figure. Narcissists thrive on hatred and pathological envy.

This is precisely the source of the fascination with Hitler, diagnosed by Erich Fromm - together with Stalin - as a malignant narcissist. He was an inverted human. His unconscious was his conscious. He acted out our most repressed drives, fantasies, and wishes. He provides us with a glimpse of the horrors that lie beneath the veneer, the barbarians at our personal gates, and what it was like before we invented civilization. Hitler forced us all through a time warp, and many did not emerge. He was not the devil. He was one of us. He was what Arendt aptly called the banality of evil. Just an ordinary, mentally disturbed, failure, a member of a mentally disturbed and failing nation, who lived through disturbed and failing times. He was the perfect mirror, a channel, a voice, and the very depth of our souls.

Narcissistic patients try to sustain an image of perfection and personal invincibility for themselves and attempt to project that impression to others as well. Physical illness may shatter this illusion, and a patient may lose the feeling of safety inherent in a cohesive sense of self. This loss precipitates a panicky sensation that "my world is falling to pieces," and the patient feels a sense of personal fragmentation.

The book listed here by Dr. Sam Vakinin is also very helpful in understanding and building a full strategy.

Cheers,

Prof. Lakshman
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Dinmsw2003
Hi Archna,

It's a good issue that you have come up with, and I do endorse your view that we need people with some spunk (I mean a good head with good abilities) to head or lead the organization.

Regards,
Dino.
archnahr
Hello Prof.,

I don't know how many thank yous I will be saying to you.

I was actually about to post some more details on Narcissism, from the book by Sam Vaknin.

I have chosen this topic for my thesis in PhD, but many people say it is a difficult topic to research on.

Actually, Narcissism is also a personality disorder, which is known as NPD.

In one of the organizations I worked with, my boss was clearly a case of NPD. He was the one who made me interested in this topic. Working with him was the biggest nightmare I experienced. Every day he would challenge your self-respect, and you could not do anything for the first few months. Then I started reading about NPD, and finally, his wife confirmed the same (who was a psychologist herself).

I had to go through a rough phase because of his behavior, but I came out of it in a very short period with the help of this book.

I would really appreciate if all of you contribute your feedback on the same.

If any person suffering from NPD is among your nears and dears, you need to be careful.

Cheers,

Archna
Sanjib D Lahkar
Hi Archana and others,

Regarding the culture becoming "Narcissists", maybe we need to look at the aspect of "uncertainty in the workplace". With organizations becoming "Target/Performance Focused", downsizing, etc., is it inevitable that individuals start looking inward? (At the mirror in the pool!!!) Are we ignoring the role of the organizations/management culture in this?

Not many years ago, traditional companies did not only assure lifetime employment, build colonies/townships, but also offered employment to the next generation. We are today consciously (and definitely with reasons of merit, productivity, performance) moving away from it. Thus, also a similar movement from the "individual".

Regards,
Sanjib.
Joydeep Ghosh
Hi All
It has been really appealing to watch the discussion unfold. My comments on this…
Essentially it's all about quest for survival, as humans our decisions are constantly influenced by the environment we live and work in. We build socials norms around us and expect that all members stay within them while doing their activities. The peer group generally not accepts people who breach the rules. We call such acts of “disobedience” by various names one of them can be Narcissists!
However let me clarify myself by saying that I do not endorse to the idea of being Narcissists however it is important that we look into the historical background of the person before passing on any judgments, what made him behave like the way he does is what is important.
I am personally always believed that history is the mirror to the future.
Your inputs pls..;-)
sabarivenkat
Are We? I don't think so. Narcissists are in a minuscule percentage, but yes, they do exist. Being excessively selfish, they will perish in their style. Till then, no doubt, they are a pain to themselves and others and remain as an island, unapproachable. No one will volunteer to evolve as a narcissist. Existing ones are evolutionary mutants.

Corporate beings being 'selfish' to win the race is acceptable.

Regards,
Venkat
archnahr
Hi Joydeep,

Thanks for your contribution. The word "Narcissist" and its history have already been posted by Jeroo Ma'am and Prof. Lakshman on this thread. The context in which we are using the word, although related to history, does not convey the same meaning.

After working with a person for one year who is a narcissist and even suffering from NPD, it makes you understand the true meaning of it. We all are narcissistic in some way or the other; we think about ourselves and love ourselves, but a high degree of self-obsession and a grandiose personality is what defines a typical narcissist.

Corporate culture is becoming like that only - politics, playing games, doing anything for the bosses, etc., for success, is basically a completely different culture. This is our concern as HR professionals to change that culture.

What do you say? :)

Archna
Joydeep Ghosh
Hi Archana,

Many thanks for the response.

Let me cite an incident where an old person came running to Lord Buddha and started crying. Lord Buddha asked, "Why are you crying?" He said, "The world is becoming dark day by day. People are killing each other, they have become selfish. Everything is getting destroyed."

Buddha smiled and answered, "Sir, Destruction is the first step toward creation, so don't worry about it. God has given us a brain to destroy, but it has also given us the heart to create. You will never destroy what you like. So spread likeness, give people what they like, and they will protect it."

Cheers,
Joydeep
archnahr
Hey Joydeep,

That is a wonderful story. I believe in what Buddha said to the old man. But destroying others and liking our own things is what people have started following nowadays. Speaking about the original topic, now the scenario is like that we are getting the (so-called success) at a very young age, and that too not everyone is following the path of trust, belief, and hard work. 😒 Narcissism is not only about destroying but also leaving behind our own culture of values, concern, and relationships far behind.

Tell me, how much time are you giving to your family in comparison with the time you spend on achieving your success? If the answer is less than 50%, what I'm saying regarding the Narcissist culture developing in the organization becomes true. 😱 Think about it!!

Archna
Joydeep Ghosh
Hi Archna,

Thanks for your response. I would take the easier route to give my response on that ;-).

I once had an opportunity to meet Mr. Muthuraman, the man behind the turnaround of Steel in India. We all asked him what was the reason for his success and how it is different from what the current generation is following. He said, "Life is like a marathon. If you run it like a 100m race, you will get ahead in the early stages but will soon burn out after a while. This is the mistake the upcoming generation is making."

I have adopted the same principle of a marathon in my life and have been very satisfied with it. We are all going to climb the ladders of success; only the pace and methods would be different. Regarding the work-personal life balance, I have managed it well by adopting the above principle.

Cheers and Happy Diwali,
Joydeep
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