Asha
I don't agree with your opinion on consultants. The consultants are the people who will look in to your watch and tell you the time, I have seen so many consultants they will give you "Gnan" but we want the Gnan with way forward ie execution part hence I suggest Abraham to sit with their HODs / line supervisors and understand who are the negative minded people, over all in an industry there will be 5% of negative minded and work escapers will be there, if the management don't take any action against those people over a period of time the number will be 95%. If Abraham won't take the inputs from the line managers and HODs then they won't take ownership, once obtained inputs from the HODs the start action. First of all with all HODs even if it is possible the COO should address all the people and communicate his expectation along with the present business trend (recession) and people are unable to pull their socks then it will be difficult to continue. If unionized workmen are there then to this extent once letter to be shooted to Labour and factories department and obtain acknowledgement and display in notice board, this makes lot of difference. Once this is completed, send individual letters to their home / spouses about the presernt scenario in the organization. Take action on indiscipline, recognize & reward the good work.
For all this you have to have patience otherwise you will become patient, it may be a six months process.
Once again my appeal to Mr. Abraham is don't look for ready made solutions, the satisfaction what you get after struggling is phenominal.
Regards - kameswarao