From Hospitalisation To Hospitality - PPT Download

Dear friends
With the changing scenario in the Healthcare Industry ,we are talking about hospitality in the hospitals.As a trainer for hospital workforce I have prepared something related to customer service in hospitals that I would like to share.Your feedbacks are important to make improvements.
regards
Roli Verma

Dear Verma,
It's an excellant posting. In Hospital and diognostics centres the key factor for the business growth is only the satisfied customer and the repeated walk-ins of the customer. In the present technology savy you can not procure the updated equipment on yearly basis as the capital investment will be very high / ROI need to be taken care hence the success of the organization lies only on the service levels.
Thanks and regards - kameswarao

Hello Mr. Verma,
Your presentations and the whole content is so informative and thoughtful...
Thanks for sharing with us.