When I took over Administration a decade ago, I mailed the following to everyone in my office. A remarkable change, of course a positive change, amongst all - from top down... Thought of sharing this. Might be of some use to someone...
ETIQUETTE OF OFFICE BEHAVIOUR :: The Basics
Shall we be the model of etiquette .......
* Punctuality - make it a habit.
* To be available in one's seat - mostly.
* To avoid absenteeism. Plan your holidays and take approval.
* To inform the immediate superior & reception about the whereabouts, while going on field work, with an indicated time of return. It would be prudent to leave the contact number, if any, where you can be reached, in case of need.
* To pick up the phone within 5 rings. The best recommended - within 3 rings. (You must have experienced the irritation when your calls are not picked up in time. So... why delegate the irritation to others).
* To pick up the phone in case a colleague is not available to attend the call. The caller would appreciate you not being a mute witness.
* To adhere to a specific lunch time - half an hour maximum - preferably 1.15 to 1.45 pm and not afternoon onwards.
* To keep the workspace tidy. (Avoid presenting a "garbage on the table" and "among the garbage" atmosphere).
* To keep the documents safely on the shelves before leaving the office. (No anonymous littering on the table).
* To flush the toilet after use. (Believe... there is no pride in suffocating others).
* To avoid high decibel arguments. (The best way to win a person is to win by politeness).
* To turn off lights/fans/Acs in one's room while leaving the office.
If we master the basics, we get graduated automatically.
ETIQUETTE OF OFFICE BEHAVIOUR :: The Basics
Shall we be the model of etiquette .......
* Punctuality - make it a habit.
* To be available in one's seat - mostly.
* To avoid absenteeism. Plan your holidays and take approval.
* To inform the immediate superior & reception about the whereabouts, while going on field work, with an indicated time of return. It would be prudent to leave the contact number, if any, where you can be reached, in case of need.
* To pick up the phone within 5 rings. The best recommended - within 3 rings. (You must have experienced the irritation when your calls are not picked up in time. So... why delegate the irritation to others).
* To pick up the phone in case a colleague is not available to attend the call. The caller would appreciate you not being a mute witness.
* To adhere to a specific lunch time - half an hour maximum - preferably 1.15 to 1.45 pm and not afternoon onwards.
* To keep the workspace tidy. (Avoid presenting a "garbage on the table" and "among the garbage" atmosphere).
* To keep the documents safely on the shelves before leaving the office. (No anonymous littering on the table).
* To flush the toilet after use. (Believe... there is no pride in suffocating others).
* To avoid high decibel arguments. (The best way to win a person is to win by politeness).
* To turn off lights/fans/Acs in one's room while leaving the office.
If we master the basics, we get graduated automatically.