Hi DSV,
I recently read an excellent "how-to" book on Training & Development. In fact, I am still engrossed in it. It's so captivating that I really don't feel like returning it to the library, but I have to. :-(
The book is titled "Everything You Ever Needed to Know About Training" by Kaye Thorne and David Mackey. You can find the Table of Contents at this link: http://books.google.com/books?vid=ISBN0749440481&id=teafmo-Fdx4C&printsec=frontcover&dq=Everything+you+wanted +to+learn+about+Training.
The authors, Thorne & Mackey, have done a commendable job. I highly recommend checking out this book. It's excellent and no-nonsense. It provides both the thought process and basic tools like forms, questionnaires, etc., to help you get started. Give it a try.
Best Wishes,
Nad