GAP,Trend And Performance Analysis

Dear Sir,
I am presently working in Performance Management and Career Development Team in leading Telecom MNC.
We have an online Performance Management system here. I want to learn more about GAP Analysis, Trend Analysis and Performance Analysis.
It would be great if you can make me understand the three with relevant examples and templates.
My e-mail id is [Login to view]
Best regards,
Kanika

Hi,
Gap analysis is a subset of Performance analysis.
Please go to
http://www.aps-online.net/consulting/gap_analysis.htm
Trend Analysis could be used to assess your recruitment needs based on past data; and also to evaluate your needs based on future trends in your field.
Have a nice day.
Simhan
A retired academic

historical transactions with focus on SLA or efficeincy/ quality/ cost and then discounting attrition sub divided into work domains shall help in manpower planning/sceduling.
for performance mgmt-- depends on how you are doing it-- KPI or task based or Competency based or the conventional
surya