Seeking Help to Create a Customer Focus Training Course for Mid-Level Employees

Hello Everyone,

I am new to the forum and hence would require support from all the other members. I am Manager HR & Training and hence would require help on developing a training course on Customer focus for middle-level employees.

Do let me know if someone can help me with the same.

Bye,
Ashutosh

Hi Ashutosh,

I have not received anything specific for middle managers. This academic presentation for students may give you some pointers. Have a nice day.

Simhan
A retired academic