Hi:-P,
to become a good hr few things should be kept in mind...
1) avoid lose talking
2) listen more and speak less
3) proper documentation
4) people manageemnt should be up to marks
5) professional attutude with good interaction with every one
6) try to retain the important and useful things and information while talking.
7)never aswer all question of all employees always say i will get back to you if not very urgent, and then think a while before talking and taking further steps...
Regards,
Pragati