Seeking Fresh Ideas: How Do You Innovate Training in the Banking Sector?

Hi all,

If somebody could guide me regarding innovative training techniques in the banking sector, that would be of great help.

Thanks,
Shruti

Actually, I am preparing a dissertation, so I am searching for the training techniques being followed by banks nowadays.

You mean mode of delivery?

In banks, they offer:
- E-Learning
- Classroom Training
- Videoconference Training
- Net Meeting/Concall Training (especially when the training duration is short)

Banking training has evolved over the last two decades. Within classroom training, which originally was lecture-oriented, has transitioned to include case studies, discussions, Q&A sessions, quizzes, and games/activities. The focus has shifted from understanding the processes of workflow to innovating the work processes. Procedure orientation has transformed into customer-centricity, and transactions now emphasize value creation.

In addition to classroom sessions, various modes are being adapted to train employees, including coaching and mentoring, SMS tutoring, e-learning, deputing to other organizations, and discussion forums. Outbound training is also being utilized.

Hope this information serves your purpose.

Pradeep Kulkarni