Media sensationalism aside, what was astounding to watch on TV was Naresh Goyal's claim that he wasn't even aware that the management had taken the decision to lay off its employees. Therefore, once he got to know about it, he was unable to control his emotions and hence reversed the decision. That's acceptable, though.
However, if Naresh Goyal claims that he was not informed by his management of the decision to lay off employees, I can imagine how the company must run, especially the HR department's plight of having to deal with such critical inconsistencies.
I wonder if there will ever be a thorough investigation into why the decision to lay off was made in the first place, along with all this media speculation. My guess is, all this will simmer down, and the age-old story of "All's well that ends well" will prevail.
Secondly, what worries me now is how companies are going to react to similar situations where a company may genuinely not be in a position to reverse its decision. With employees protesting and the media playing a secondary role, could genuinely financially troubled large and/or small companies be held at ransom to such pressure by employees, media, and politicians, considering that in this scenario, some of the aspects that went awry were:
1. Ineffective and immature communication by the Jet management to its employees
2. No proper business justifications being made aware to both sides (media, people, and employees)
3. The basic decorum and inability to handle separations of this kind