Organizational health is the latest buzzword in business circles. This involves corporate culture, commitment, ethics, employee morale, and organizational stress. In healthy organizations, managers find committed and loyal employees with high morale. In other words, healthy organizations are those where people like to come to work and are proud to be a part of.
Diagnosing ill health
A checklist of symptoms:
- Declining profits and productivity
- Increasing absenteeism
- Decision-making by the top management
- Disregard for organizational reputation and ethical behavior
- Low employee morale and motivation
- Barriers to communication
- Lack of commitment and trust among employees, goal setting, mentoring, and development programs
Assessing health
This assesses employee perceptions and includes a critical examination of eleven organizational dimensions:
Communication:
Adequate communication typifies a healthy organization. Facilitating communication among co-workers and between managers and subordinates is essential. The communication process needs to be friendly, two-way, and across all levels of the organization. Apart from written documents, personal interactions need to be encouraged.
Participation and involvement: Employees at all levels should be involved in the decision-making process. Employee ownership in decisions aids efficient implementation of measures.
Commitment:
Trust cultivates organizational health. A sense of pride among employees about the place of work results in commitment. This, in turn, leads to a willingness to attend work-related meetings.
Morale:
Employee morale is reflected in the friendly atmosphere where employees interact with each other, both professionally and personally. This gives them enough motivation to perform their jobs enthusiastically.
Organizational reputation:
Positive reputation of the organization is a reflection of organizational health. Employee involvement in improving relationships with the community is critical for such reputation.
Ethics:
Positive ethical behavior can be facilitated by an employee-developed code of ethics. This would create value to "character" and remove unwanted "politics" from the organization.
Performance recognition:
When employees are encouraged and supported to attain their potential, they feel valued and appreciated.
Goal alignment:
Departmental goals are usually achieved in a healthy organization. Employees can identify the focus of their departments and set the goals accordingly.
Leadership:
Leaders have well-perceived working relationships with people at the top, peers, and subordinates. They are generally friendly and approachable and contribute significantly to organizational health.
Development:
Employee development is an essential component of organizational health. Formal development and training programs are mandatory. Accordingly, planning, execution, and participation need to be facilitated.
Resource utilization:
Appropriate use of resources is a measure for organizational health. Employee perception about shared resources results in goal achievement.
Managers well trained to assess employee perception should be able to identify the specific areas that require improvement for optimal organizational health. This exercise enables employees to enjoy a healthy organizational environment and help the company to prosper.
Diagnosing ill health
A checklist of symptoms:
- Declining profits and productivity
- Increasing absenteeism
- Decision-making by the top management
- Disregard for organizational reputation and ethical behavior
- Low employee morale and motivation
- Barriers to communication
- Lack of commitment and trust among employees, goal setting, mentoring, and development programs
Assessing health
This assesses employee perceptions and includes a critical examination of eleven organizational dimensions:
Communication:
Adequate communication typifies a healthy organization. Facilitating communication among co-workers and between managers and subordinates is essential. The communication process needs to be friendly, two-way, and across all levels of the organization. Apart from written documents, personal interactions need to be encouraged.
Participation and involvement: Employees at all levels should be involved in the decision-making process. Employee ownership in decisions aids efficient implementation of measures.
Commitment:
Trust cultivates organizational health. A sense of pride among employees about the place of work results in commitment. This, in turn, leads to a willingness to attend work-related meetings.
Morale:
Employee morale is reflected in the friendly atmosphere where employees interact with each other, both professionally and personally. This gives them enough motivation to perform their jobs enthusiastically.
Organizational reputation:
Positive reputation of the organization is a reflection of organizational health. Employee involvement in improving relationships with the community is critical for such reputation.
Ethics:
Positive ethical behavior can be facilitated by an employee-developed code of ethics. This would create value to "character" and remove unwanted "politics" from the organization.
Performance recognition:
When employees are encouraged and supported to attain their potential, they feel valued and appreciated.
Goal alignment:
Departmental goals are usually achieved in a healthy organization. Employees can identify the focus of their departments and set the goals accordingly.
Leadership:
Leaders have well-perceived working relationships with people at the top, peers, and subordinates. They are generally friendly and approachable and contribute significantly to organizational health.
Development:
Employee development is an essential component of organizational health. Formal development and training programs are mandatory. Accordingly, planning, execution, and participation need to be facilitated.
Resource utilization:
Appropriate use of resources is a measure for organizational health. Employee perception about shared resources results in goal achievement.
Managers well trained to assess employee perception should be able to identify the specific areas that require improvement for optimal organizational health. This exercise enables employees to enjoy a healthy organizational environment and help the company to prosper.