Case Study: What We Can Learn from Implementing Balanced Scorecards in Projects

Hi all,

This is a project report on Balanced Scorecards.

Thanks & Regards,
Amruta S.

Hi,

I am not able to access the file as it is showing an error message. If you could kindly repost it to my account [IMG]https://www.citehr.com/misc.php?do=email_dev&email=cF9zaW5naDEzQH lhaG9vLmNvbQ==[/IMG] or on Cite HR.

Thanks in advance.

Regards,
Pooja Singh

Dear Friend,

Excellently prepared. I would suggest you attach an example or a case showing how BSC was developed to this report. It would then become the icing on the cake.

Regards,
ajsahib

Hi,

Thanks, guys. For all those who were not able to download the attachment, I'm resending the file. An example, i.e., a proforma, is also attached with the same.

Thanks & Regards,

Amruta S.

Dear Sir,

I would like to provide some feedback on your writing regarding the Balance Scorecard. It seems that you have summarized the concept well, but I was expecting a more practical approach where you would have developed a Balance Scorecard for your organization based on the following guidelines:

The Balance Scorecard provides a framework to translate a strategy into operational terms:

Financial:
- "To succeed financially, how should we appear to our shareholders?"
Financial Objectives
Financial Measures
Financial Targets
Financial Initiatives

Customer:
- "To achieve our vision, how should we appear to our customers?"
Customer Objectives
Customer Measurement
Customer Target
Customer Initiatives

Internal Business Process:
- "To satisfy our shareholders and customers, what business processes must we excel at?"
IBP Objectives
IBP Measures
IBP Targets
IBP Initiatives

Learning and Growth:
- "To achieve our vision, how will we sustain our ability to change and improve?"
L&G Objective
L&G Measures
L&G Targets
L&G Initiatives

It appears that you have provided a summary of the Balance Scorecard from books rather than developing one for your organization.

Regards,
Sawant

Hey, it's very interesting, but the main problem is this: in practical scenarios, bosses rate employees based on existing relationships. Don't you think?

Hi,

Thank you very much. However, I am still unclear about the process of designing a balanced scorecard. Is it necessary to create a set of questionnaires, or something else? Please provide me with the details.

Thank you.

Hi all,

Those of you who can't open the file sent by Amruta, kindly go to [Featured Article: The Balanced Score Card: Symphony Technologies](http://www.symphonytech.com/articles/bscard.htm) where [Shree Phadnis](http://www.symphonytech.com/articles/bscard.htm#author#author), Master Black Belt at KPMG (India), has displayed some of the models. Similarly, if you use the keywords from the diagrams or the text, you can find excellent information by using the Google search engine.

Have a nice day.

Simhan