I have been doing some research on the internet on KRA and KPI. Someone told me that...
KPI are a bunch of measurements focused on Finance, Customer, LearningGrowth, Internal Business Process and is a SUBSET of KRAs
It's used to indicate progress of Tactical/Operational (Short term) plans.
Key result area (KRAs) = a series identified important outcomes formulated to deliver upon organisational business plans and is linked to
Strategic plan(Intermediate/Long term).
Is the above accurate? I always have the impression that KRA and KPI is the same thing, just different terminology.
KPI are a bunch of measurements focused on Finance, Customer, LearningGrowth, Internal Business Process and is a SUBSET of KRAs
It's used to indicate progress of Tactical/Operational (Short term) plans.
Key result area (KRAs) = a series identified important outcomes formulated to deliver upon organisational business plans and is linked to
Strategic plan(Intermediate/Long term).
Is the above accurate? I always have the impression that KRA and KPI is the same thing, just different terminology.