How Can We Enhance a Presentation on Meeting Customer Expectations in Hotels?

clydenicholas
Friends,

A .ppt on satisfying a customer's expectations can be used for the service industry, especially hotels. Let me know your suggestions for making it better.

Clyde
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S.Lahiri
Dear Clyde,

Good attempt.

Think on my foolish question - "Are my customers only outsiders? What about my internal customers (peers/boss)? Can this presentation be improved by considering this 'foolish' question? Give your valuable opinion, everyone.

Regards,
Lahiri, Kolkata.
sachinthorat28
I think each and every service-providing firm should strive to improve. I am going to share this with my friends who are in the service and hospitality business. I am confident that if these strategies are implemented, their sales will increase.

Thanks and Regards,
Sachin Thorat.
sudhir salian
Hi Clyde,

That was a very good piece of knowledge that you shared. Although I am not from the hotel industry, your PowerPoint presentation is good and contains a substantial amount of valuable information to download and learn from.

Thank you,
S.S
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