Struggling to Implement a Performance Management System? Seeking Advice on Overcoming Busy Schedules

Hello Everybody,

We are an ISO-certified company specializing in Corporate Housekeeping and recently initiated HRD activities just 4 months ago. We have various levels of staff such as Manager, Assistant Manager, Senior Supervisor, Office Assistant, Data Entry Operator, Receptionist, Accountant, etc. Our Performance Management System (PMS) is structured on Key Result Areas (KRA) combined with Performance and Behavioral rating scales.

Currently, I am looking to implement this system across all departments. Can any of you guide me on how to proceed with this implementation?

I have already taken the following steps:
1. Conducted an introductory program to explain the PMS to all employees.
2. Planning to meet with individual Department Heads to determine the KRAs for their team members. However, a challenge I am facing is that they are consistently busy and unable to allocate time for this task.

I would appreciate guidance on how to address this issue and suggestions on the next steps to take.

Please help at leena_s@radianthospitality.com.

Lina

It's very simple. Instead of collecting entire data, start with a small pie, i.e.:

A. Get your organizational objectives first.

B. Functions/Department objectives next.

C. Group/Subgroup objectives.

D. Finally, individual objectives, out of which there will be a few black sheep who will also fall in line once you get the data from others.

Dear Lina,

I am working on developing a new PMS for my organization. Could you please assist me with the formats you have?

Regards,
Shraddha