Managing Long Threads and Server Load: HR Forum Discussion

Dear CHR,

This is regarding the thread created by me named "//..*Cool Guessing Game*..//" which has recently been closed down by you. In my knowledge, the thread didn't contain any spam or any offensive content, or for that matter, anything against the norms of cite hr to my cognizance. I fully understand it's your discretion, but I would still like to ask you the reason behind closing a starred and active thread?

ps: I have been the moderator of many VBulletin Forums, and everywhere I have seen the procedure of providing a reason for closing in the last post and then closing the thread.

Waiting for your response.

Rgds,
Vineeta

Hi guys,

Even I have the same question for my thread "Email Etiquettes," which was just a PPT containing the effective way of communication. As per the response I got, members have actually liked it. In fact, I have also sent an email to them, but as usual, no reply. Can we please have the reasons?

Regards,
Shweta

Might it be that you all posted the copied material without specifying the source of information?

I think the reason is different, and without guesswork, it should be answered at least to the thread owner.

CITEHR does send emails regarding the issue that you sent instead of blocking or closing it.

I haven't copied the info as that was the PPT on Email, and I have received 100 replies on that. That was surely not the copied stuff. Vijeta is absolutely right that they can't close the thread without informing the thread owner.

Thanks,
Shweta Jaitly

We are closing threads which have become very long. This is being done to avoid server load caused by such threads when someone adds a reply to them, as it triggers a series of actions on the board, like sending out email notifications to all the participants on the thread. While sometimes it is a useful addition to our HR knowledge base, we are trying to close threads which aren't directly related to HR or have other problems.

Regards,
CHR

Hi Vijeta,

Thank you for your message. I understand the issue of thread closures. Often, when threads are closed, many members may not even notice it because they are not in active discussion. This can be very demotivating for us. Despite this, as a responsible member, I have continued to share my knowledge. However, I believe there should be a better solution to this problem. It is seriously discouraging for active members who participate with enthusiasm and good intentions.

I suggest sending a notice to the thread owner as it will help avoid unpleasant surprises. This is a humble request.

Thanks & Regards,
Vijeta

Dear CHR,

You have a valid point. Then why haven't you closed this 46-paged thread too, which is of Shayaris? Is Shayari a part of HR? If yes, then I'm very sorry; my knowledge of HR is very bad:

https://www.citehr.com/78502-strictly-4-shayari-lovers-endjoy-sorry-enjoy-46.html

Are you biased or what? ;) Well, going by your technical hitch of long threads creating hassles, can I make a part two of my thread since it was doing great, and maybe you can close that too later... lol. Do reply, so that I can "act accordingly."

One more thing... you said "we are trying to close threads which aren't directly related to HR or have other problems." If that's so, then why have you created the subforums like Humour, Day Life, etc., in the first place?

WAITING EAGERLY FOR YOUR RESPONSE!!

Rgds,
Vineeta

CHR said:
"We are closing threads which have become very long - this is being done to avoid server load caused by such threads when someone adds a reply to them - it triggers a series of actions on the board like sending out email notifications to all the participants on the thread. While sometimes it is a useful addition to our HR knowledge base - we are trying to close threads which aren't directly related to HR or have other problems.

Regards,
CHR"

Hi Vineeta,

As specified earlier, long threads are causing an immense amount of server load. Threads like the one you mentioned - "STRICTLY 4 SHAYARI LOVERS....ENDJOY..SORRY...ENJOY" - which have reached over 400 replies are part of the problem. Let me try to explain again: a reply on such a thread sends out over 400 emails, meaning that even a simple comment like "Nice yaar" causes the server to send out over 400 emails to the participants.

I hope you will agree that there are more important issues being discussed that require the server resources, issues more crucial than informing 400 participants that someone posted "Nice yaar." I hope I have been clear this time.

I would request you to look at the bigger picture and understand why this action is necessary. There are more important matters at hand than a few threads. Please feel free to start another thread if you wish.

I would like to apologize for the delay in replying. I read your message on my profile, which has been deleted due to the casual tone used. I have two other projects that require my time, causing delays in replying to support queries. In this case, I tend to prioritize responding to people with real website interface use issues first.

Regards, CHR

Yes, many members have already asked for the removal of these forums, and I am considering it seriously now. Having to spend hours sorting issues members have with threads on those forums doesn't seem worth the effort.

The initial idea for the Humour was to let members share HR-related jokes - which is clearly not what they are doing. The Day Life forum was meant to be: a place to share your thoughts & to unwind during your "day life". To take a break from HR & talk about what else you do.

But clearly, these have become a place to post forwards and jokes - though there ARE a few interesting postings that fit the bill.

Regards,
CHR

Thank you, CHR, for your reply.

Considering the load issue, I do support partially. But even I will start my post 3 HR Books again because it's completely HR-related, and many members appreciated it.

Thanks.

Dear CHR,

Thank you so much for your prompt response. I really appreciate the way you have tried to clarify the picture in detail. Thanks again. :icon1:

Regards,
Vineeta

Thank you, CITE HR, for apprising us with the facts. I do agree that managing this surely won't be easy. But I must say that my post was on effective means of communication, which I will start again as it is directly related to HR.

Thanks again for the clarification, which was not known by many of us.

Hi CHR,

This seems fair enough. But you see, when we post a reply (even a quick reply), it automatically subscribes us to that post's notification by default. Many times, as you mentioned, we just want to say something simple like "nice yaar" or thank the contributor and be done with it. We don't necessarily want to receive notifications for every subsequent comment. However, to avoid this, we must remember to click on the 'advanced' tab and then select the 'do not subscribe' option, which can be time-consuming and often overlooked when browsing through numerous topics.

Additionally, the 'thanks' tab does not appear for all posts and all users. If we want to express gratitude, we are required to post it as a reply, consequently increasing the number of replies.

My suggestion is to make notifications default only for the thread starters, while others can choose to opt-in by clicking on the 'advanced' tab if they are genuinely interested in follow-up discussions. I believe this approach would reduce the server load.