Hello Miss Perfectionist:
I am doing a project on Employee Engagement. An employee satisfaction survey was conducted in our company by external consultants. Based on the results, we have to plan some activities to engage employees.
We cannot measure employee engagement with an employee satisfaction survey. Employee engagement and employee satisfaction are two different things.
Employee engagement is what we get when an employee is motivated by the job, successful in the job, well managed by the supervisor, and paid fairly by management.
Employee satisfaction is what we get when we give employees things they want, whether or not they are engaged by their jobs.
Compensation, Career planning, Rewards & Recognition, and Interdepartmental communication are the four major areas of improvement. Can somebody please help me regarding this?
If we work to satisfy our employees, we may well decrease employee engagement because we will be focusing on the wrong things. A few things to consider:
- Good employees who are successful, well-managed, and paid well will be engaged even if not fully satisfied.
- Good employees who are successful but not managed well or paid well will not be engaged and will not be satisfied.
- Bad employees who are unsuccessful, even though they are well managed and well paid, will not be engaged even if fully satisfied.