Hi
I can suggest the following, but you will need to work on it
- give a hypothetical situation and ask participants to draft a regular Inter Office Memo to be put up on the notice boards and a draft of the same to be emailed. Point out the differences
- draft a variety of replies to another hypothetical situation and ask participants to rate the one they liked the best and the one they liked the least. Ask for reasons for their preferences and share it in the training. This will emphasis the individuality of the person generating emails.
As regards, chain mails, I would strongly discourage the practice particularly if it has some religious connotations / get rich schemes/ plays on the fear or greed of the reader / or is just a promotion scheme. In the rare event that the email contains something of good value and in your opinion needs to be shared, ensure that while forwarding it, all the received from details are deleted. Alternatively cut and paste the contents and then forward it. Better still cut paste and forward to your email ID, so you can actually view the contents and then forward it.
Trust my reply adds value to this post.
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Regards
Jacob
Personality Development, Communication Skills and Written Communication