Dear Niranjani,
The Client. This simple phrase can turn some people's insides to jelly. Their knees begin to shake, and they start to get cold sweats. To some, it feels like the nice warm safety blanket has just been ripped away from them and now they are completely exposed. Client interactions can be nerve-wracking, but it doesn't have to be so. In fact, you should look at it this way: every client experience is a new chance to further strengthen your relationship with the client.
There are many ways to build a strong client relationship. A good starting point is to work on the little things. For example, be punctual. If you have a meeting with your client at 10:00, be there at 9:55. It never hurts to be a little early, and although it doesn't seem like it, this is one of those little things that will really stick out in the client's mind. This is especially true if your client is usually a busy person, as their time will be at a premium. Busy people appreciate contacts who they can count on to be on time, as they probably have a tight schedule for the rest of the day.
Another good idea is to dress to either the client's standards or your company's standards, whichever one is more formal. If you work in a business casual workplace (which more and more people do) and your client is business formal, dress business formal when you have meetings with them, regardless of the location of the meeting (either at your office or theirs). If you are going to be doing professional work for your client, for which they are probably paying a good amount of money, you have to look the part. This will make the client feel more confident that you can get the job done for them and get it done right. With the number of businesses that operate a casual work environment growing, standing out as well-dressed can be a big bonus for you.
Regards, Soniya