How Can I Transition from Customer Care to a Soft Skills Trainer Role in Madras?

dnithya_theresa@yahoo.co.
Hi, I am an English literature graduate. I have a passion to become a trainer, especially in soft skills. I am good at group discussions, teaching body language, and motivation skills. I have over 4 years of experience in the customer care industry:

1. Protech Soft: Customer Support
2. AIRTEL- BHARTI (Customer Care Officer; provided induction to newcomers)
3. Specialist Desk: Handled escalated calls (supervisor and manager calls)

I am willing to work day shifts and aspire to excel as a trainer. I always aim to be better than the best.
1 Attachment(s) [Login To View]

If you are knowledgeable about any fact, resource or experience related to this topic - please add your views. For articles and copyrighted material please only cite the original source link. Each contribution will make this page a resource useful for everyone. Join To Contribute