Job Analysis
Breaking down the complexity of a person's job into logical parts such as duties and tasks involves identifying and organizing the knowledge, skills, and attitudes required to perform the job correctly. This is accomplished by gathering task activities and requirements through observation, interviews, or other recording systems.
Job analysis produces the following information about a job:
- Overall purpose – why the job exists and, essentially, what the job holder is expected to contribute.
- Content – the nature and scope of the job in terms of the tasks and operations to be performed, and the activities to be carried out; that is, the processes of converting inputs (knowledge, skills, and abilities) into outputs (results).
- Key result areas – the results or outcomes for which the job holder is accountable.
- Performance criteria – the criteria, measures, or indicators that enable an assessment to ascertain the degree to which the job is being performed satisfactorily.
- Responsibilities – the level of responsibility the job holder has to exercise by reference to the scope and input of the job; the amount of discretion allowed to make decisions; the difficulty, scale, variety, and complexity of the problems to be solved; the quantity and value of the resources controlled; and the type and importance of interpersonal relations.
- Organizational factors – the reporting relationships of the job holder, i.e., to whom he or she reports either directly (the line manager) or functionally (on matters concerning specialist areas, such as finance or personnel management); the people reporting directly or indirectly to the job holder; and the extent to which the job holder is involved in teamwork.
- Motivating factors – the particular features of the job that are likely to motivate or demotivate job holders if, in the latter case, nothing is done about them.
- Development factors – promotion and career prospects, and the opportunity to acquire new skills or expertise.
- Environmental factors – working conditions, physical, mental, and emotional demands, health and safety considerations, unsocial hours, mobility, and ergonomic factors relating to the design and use of equipment or workstations.
JOB ANALYSIS PROVIDES THE BASIS FOR THE DEVELOPMENT OF:
- Job Description
- Job/Person Specifications
Job Description
A formal statement of:
- Position
- Scope of the job
- Accountabilities
- Reporting to
- Who reports to
- Major responsibilities
- Duties
- Working relationships associated with a job.
KEY RESULT AREAS
KEY PERFORMANCE INDICATORS
Job Specifications
A formal statement of:
- Role of the position
- Person Specifications, including:
- Competency Profile
- Qualifications
- Abilities required
- Skills required
- Knowledge required
- Personal Characteristics
- Working environments/conditions
- Travel
JOB EVALUATION
In job evaluation, we revisit the job analysis, technically speaking, and review the job description/specification. It is an exercise in job comparison and defining the relative worth of jobs.
The aim of job evaluation is to provide a systematic and consistent approach to defining the relative worth of jobs within a workplace, single plant, or multiple site organization. It is a process whereby jobs are placed in a rank order according to the overall demands placed upon the job holder, providing a basis for a fair and orderly grading structure.
Only the job is evaluated, not the person doing it. It is a technique of job analysis, assessment, and comparison concerned with the demands of the job, such as the experience and responsibility required to carry out the job, not the total volume of work, the number of people required, the scheduling of work, or the ability of the job holder.
You give a weightage to each level based on responsibility, importance, etc. For example, in the sales department, you can classify the grades using job evaluation:
- Grade 1: Sales Reps – 100 points
- Grade 2: Senior Sales Reps – 200 points
- Grade 3: Junior Sales Executive – 300 points
- Grade 4: Zone Sales Manager – 400 points
- Grade 5: Regional Sales Manager – 500 points
- Grade 6: National Sales Manager – 750 points
- Grade 7: Director of Sales – 1000 points
Regards,
LEO LINGHAM