Dear All,
Nice to hear all this; let me share with you my initial experience in IR which I hope might help you.
1) Initially, my only work was to file all papers into respective files and go through the paper movement and files.
2) After that, I was given the task of drafting regular letters. The drafting involved changing names, dates, and other relevant details. It was just a fill-in-the-blank exercise.
3) I was not given access to computers, and I had to do everything in pen and paper.
4) After a couple of months, I was first allowed to listen to discussions that used to take place between workers, Union Leaders, and my boss. I did not have the permission to comment.
5) I did not have any permission to alter, change, or modify any documents, letters, and the like.
How much I used to curse my boss and feel so frustrated and dejected, but now I feel they are very valuable lessons my boss taught me.
1) Due to the filing system, I was able to understand the whole concept of how official communication works. Which papers should be kept and which papers should be discarded. In short, how to effectively communicate, keep track of documentation and communication, and effectively use the same to my advantage.
2) The drafting taught me to evolve a system of effectively communicating and understanding the importance of maintaining a specific format for a specific set of matters to get the maximum effect. For example, when you are dealing with Salary Discrepancy, the Accounts executive who is looking into the matter does not have the time to go through the entire communication. As a result, in most cases, he sets it aside to look at it later. But if you are keeping the same format, he will just have to look at a few places to understand the whole matter, and his time spent on the matter gets reduced, enabling him to execute the work quickly.
3) In the absence of Computers, I have learned to be more careful. You simply do not have the backspace, delete, copy-paste, insert options. If you make a mistake, you have to redraft the letter. This has taught me to be careful both while typing and reading any documents. Never be casual with documentation.
4) As I did not have the permission to comment in those discussions, I learned to listen and take a problem as a whole. It has enabled me to control my expressions, both verbal and non-verbal when dealing with people.
5) Since I did not have the permission to change anything, I learned the following:
a) To understand why a system is in place. The people who had framed them are not fools, and they must have a reason. Once you start to find out the logic and reasons, you will start giving respect to your senior and their experience. And once you understand the logic, the change becomes more effective and acceptable.
b) Change for the sake of change is always counterproductive. Since once you make a change, you need to have the whole organization get accustomed to the change. Now, what you really have to find out is if the change is really worth the effort you put in or if it is really necessary.
Further to the above, I have also learned how much effort and how valuable it is to become a Team Member in the true sense.
I would only suggest that:
1) Be positive, proactive, and
2) create such a position that every time your boss needs help, he will turn to you.
Kind Regards,
SC