'Client Satisifaction Survey' Format

Hi all
Thanks for your view.I am working for a Mid sized software Developmant Firm on Hyderabad.
I just wants to have a survey on our client satisifaction.All clients are UK Based.
All I need is a standard Format of "Client Satisifaction survey"
It is very Urgent.
Please help me out in drawing the same
Please forward the same to [Login to view]

First Of all Thanks for your Reply.And I have spend some time on Search engines like google .I have got some sample formats which suits to Voice based Process not for Software .
I am looking for one which suits to get the right feedback from our Software clients.
Please do look into this and give me your advice

Customer Satisfaction Surveys and Questionnaire Templates

A Sample Customer Satisfaction Survey from Polaris <link updated to site home> ( Search On Cite | Search On Google )

<link outdated-removed> ( Search On Cite | Search On Google )

Client Satisfaction Surveys - Tips <link updated to site home> ( Search On Cite | Search On Google )

web.mit.edu/ist/survey/2005/executive-summary.pdf -

I hope info at some of these sites is of some use to you.
Narasimhan