Hello,
The role of HR in any organization is that of a "catalyst" or a "facilitator". By definition and by nature, it is NOT a line function anyway! The HR person is largely concerned with philosophy, policies, and practices that an organization adopts while dealing with the human beings it employs at all levels and beyond that, it may become the connecting link between the organization and the community around.
In that sense, HR's basic role has to be that of a conscience-keeper!
It would be erroneous to try and determine who is indispensable or dispensable - the HR and/or the Functional Heads. For sustenance and success, the organization needs both, and they can only be in a complimentary role relationship and never in conflicting relationships, as that would be disastrous to the organization!
The HR person is essentially a "people person". Knowledge of psychology, sociology, organizational behavior, interpersonal relationships, including group dynamics and conflict management, are the foundation of their competence, but they will also need fair comfort levels with other disciplines like finance, law, and must acquire familiarity with other functions within the organization.
An HR person, like everyone else, is perpetually in a "learning" mode. The Management Institutes, with due respect, do NOT provide a fully prepared HR person, simply because they cannot! For a good HR person, organizational perspectives are a must. These perspectives form the context in which to examine and resolve people issues, which is the basic commitment.
HR qualification is just like a driving license. You get one by following a routine and then practice your knowledge and abilities to acquire a level of skill. That is why for an HR professional, there is constant learning that is almost mandatory.
This is a brief answer to your queries. If you desire more elaboration, kindly put up a suitable mail!
Regards,
Samvedan
July 16, 2006