Hello,
The role of HR in any organization is that of a "catalyst" or a "facilitator". By definition and by nature it is NOT a line function anyway! The HR person is largely concerned with philosophy, policies and practices that an organization adopts while dealing with the human beings it employs at all levels and beyond that it may become the connecting link between the organization and the commuity around.
In that sense HR's basic role has to be that of a conscience-keeper!
It would be errorenous to try and determine as to who is indispensable or dispensable-the HR and or the Functional Heads. For sustainence and success, the organization needs both and they can only be in a complimentary role relationships and never in conflicting relationships, as that would be disastrous to the organization!
The HR person is essentially a "people person". Knowldege of psychology, sociology, organizational behaviour, interpersonal relationships, including group dynamics and conflict management are the foundation of his competence, but he will also need fair comfort levels with other disciplines like, finance, law and must acquire familiarity with other functions within the organization.
HR person like everyone else, is perpetually in a "learning" mode. The Management Institutes, with due respects, do NOT provide a fully prepared HR person, simply because they cannot! For a good HR person, organizational perspectives are a must. These perspectives form the contex in which to examine and resolve people issues is the basic commitment.
HR qualification is just like a driving licence. You get one by following a routine and then on practice your knowledge and abilities to acquire a level of skill. That is why for an HR guy/girl there is constant learning that is almost mandatory.
This is brief answere your queries. If you desire more elaboration, kindly put up a suitable mail!
Regards
samvedan
July 16, 2006