Telephone Skills - Support Document Download

Hi Guys,
Attaching one more document on telephonic communication skills, quite an interesting document as it covers towrds the end few suggested professional statement or phrases. Hope you find it useful.
Regards,
Pooja

Ms. Bhatia.Puja,
The fact sheets on telephone communication skills are informative and useful for all.
You have taken more efforts to post this training booklet.
Thanks and regards,
Saravana Kumar K
Group Manager - Personnel & HRD
Alfaraa Constructions / Industries / Properties
UAE, Dubai.