Hi:
Greetings from Canada! FYI, there's a Yahoo! discussion group on the topic of
NEOP (New Employee Orientation) which has been around for about 5 years. You might want to join this group and pick the brains of the members.
I believe that you need to focus on the needs of the joinees when you create onboarding/orientation programs. The goal of both the new employee and the company is to get the new person integrated in the organization and fully productive as quickly as possible with a minimum of stress and disruption to the organization.
I think a specialized NEOP website for the organization's intranet is a great way to provide the employee with needed information, contacts, rules, customs, hot buttons -- anything he/she might need to be quickly integrated....
Here's a checklist of "stuff" I go through when I'm helping an organization think about New Employee Orientation...... [ This list isn't pretty. I've attached an MSN Word document in outline format...] This works well to help organizations think out and talk out their strategy to get new hires onboard as quickly and painlessly as possible.
XYZ Corp. New Employee Orientation Brainstorming Framework
About this orientation framework…
Description
Search tool for searching the NEOP site
XYZ Corp. – The Organization
Current Organization Structure
Key players; Pres/VPs
The XYZ CORP. Mission
Why are we here?
What are we trying to accomplish as an organization?
Canada’s premier…
World leader
Relentless pursuit of knowledge
Etc.
How will we know when we’re successful
What’s our “style”… competitive? Collaborative?, etc.
What is XYZ CORP. legally? Corporation?
Current organization roadmap
Multimedia tour???
Org Chart – with pictures?
Who’s who…
Our History
Evolution of the organization
Started as… in…
Now is… in 2005
Will be… our org objectives
Our BIG accomplishments-What we're proud of
Our Reputation
XYZ Corp. – The Employer
Our beliefs and core values
Employer of choice…
Employment Equity
Harassment
Team work
Balanced life
Work / family
Personal career fitness
Lifelong learning
Dress code
How we plan
Planning processes; budgeting, etc.
Employee Development and Training
In house
Outside training
Conferences and seminars
Working Conditions
Hours of work
Overtime
Day care facilities
Fitness facilities
Pay and benefits
Collective agreements (if any)
My Pay
Base pay
pay periods
Overtime
Group benefits
Life Insurance
Disability
Health& Dental Care
Etc.
Time off
Vacation
Statutory Holidays
Leave of absence
Maternity Leave
Jury duty
Funeral
Illness
With pay / without pay
Our tools
Admin Systems we use
Financial systems
Etc.
Software we use
MS Office Suite
E-mail – Outlook / Exchange
Getting training on MS programs
YOU – The XYZ Corp. Employee / Contractor
Your job – What’s expected
Performance Management
Personal tools and equipment
Software supported by XYZ CORP.
Eg. Outlook, Office suite
Use of contractors to do work
Keeping up professionally
Leading edge / Continuing education
X hours / year as a minimum??
Professional memberships
Leadership role expected??
Ie. in front of the audience, not in it…
Professional Associations
XYZ CORP. Library / Virtual Library
Code of conduct
Harassment
Equal employment / Discrimination
Conflict of interest
Business interests
Entertainment
Meals
Gifts
Giving gifts / Accepting gifts, awards
Software – Piracy
Use of XYZ CORP. assets
Internet; Telephone; Etc.
You and the community
Other employees / coworkers
What community?
Things like United Way, volunteerism, etc.
Passive / active???
You and the media
What can you say? To who?
Resources for you
Moving / relocation assistance services
About Ottawa; other locations
Newsletters / corporate publications
My HR Contact
My “buddy”…
Organization chart
Phone directory
Central Services available
Finding an expert – XYZ CORP.’s Expertise Database
How do I… ??
Get equipment, supplies
Grand & Toy links??
What am I allowed to have to do my job
Computer equipment; palmtop, etc.
Computer software
Personal organizer
Organize a meeting
Booking a room
Using outside facilities
Presentation equipment
Travel
Approvals
Travel arrangements
Expenses
What’s covered? What’s not?
What’s ok? What’s frowned upon…
Entertainment
Reimbursement
Spending XYZ CORP. money
The Budget process
Putting stuff on the web
Can I put stuff on the web?
What can I put on the web?
Approvals???
How to put stuff on the web…
Contacts
Publishing Standards
accessiblity
Getting stuff for my office
Grand & Toy supplier contract
Office supplies
Telecom
SEARCH TOOL
Entire Orientation web
All of XYZ Corp.
The whole internet