Conflict Management - Organizational Conflect

Hi , i just wanna ask how large organization resolve conflict of interest between major department in that organiation. E.g Marketing department and I.T. department ?

Hi Alvin23,
Welcome to citehr.com!!
Resolving Conflict of Interest between two departments is usually done by the CEO keeping in mind the goals of the company.
Tools/methods used by CEO with whom i have worked closely:-
1. Meetings both sides - hear their viewpoints on respective issue.
2. Reverse the roles - both the sides present the other's perspectives.
3. Ask them to meet among themselves to arrive at the situation - which usually happens.
4. If step 3 fails - the CEO took the call on the matter.
Hope this has answered your question.
Cheerio
Rajat Joshi

Hi Alvin!
There are 5 steps in managing conflicts:
1) Analyzing the conflict
2) Determining management strategy
3) Pre-negotiation
4) Negotiation
5) Post-negotiation
And there are 5 Conflict Management Strategies
1) Collaboration
2) Compromise
3) Competition
4) Accommodation
5) Avoidance
One of these or a combination of these may be used by large corporates to resolve conflicts within the organization. A person in the HR dept. could very well be the grievance manager and he could take this up with the departments having the conflict.
Hope this info. was useful to you.
Cheers!
Lalita

Hi , everyone ... Its me again ... actually , i was suppose to recomend a solution in which it is able to resolve conflict between departments ... Anyone pls help me ? thanks

Interesting discussion.
I know somebody who has unique ideas on the subject- Dr Rakesh Chopra of http://www.stresseradication.com/
In case a person is in conflict with hisself because of being an occupation misfit, there are some American links alongwith my published articles on the subject- http://mypyp.wordpress.com/