Choosing Between Recruitment Consultant and BPO: Which Path Aligns with My HR Career Goals?

Hi Friends

Myself Priya pursuing PGDBA (Post-Graduate Diploma in Business Administration) from Symbiosis Institute of Distance Learning 2 yrs correspondance course. I have taken Human Resource Management as my area of specialization & aspire to make a career in the same field.

I am looking out for a job to gain practical experience and so as to compliment my PGDBA course.I am getting job opportunity to work in a consultant as a Recruitment consultant as well as geting an opportunity to work as Customer service associate in BPO.I need ur guidance as to which should i choose working in a consultany or in a bpo. I have a work experience of working as a Customer Service Associate: June 2004 – September 2004

SPARSH (Domestic Call Centre), India

Successfully handled projects of our valued clients namely: Airtel and ABN AMRO Bank.I was keen of taking up a job at the corporate level but they do want people with experience in HR.I am looking out for job opportunity as an HR Trainee or HR Co- ordinator.Please guide me as to what should i opt.

Regards

Priya

Dear Priya,

As you have mentioned that you already have experience working as a customer service associate, it might be wise for you to pursue a career in the same field. I am suggesting this with the thought that the experience you gain from the BPO could potentially lead you to transition into the HR department within the same company. Regarding the job opportunity in a placement consultancy, we are all aware of the typical job roles within such firms.

I believe that you could maximize your potential by exploring opportunities fully, and taking a job in a placement consultancy may not present a favorable image on your resume. My suggestion is that you consider starting in the BPO sector and gradually working towards a role in the HR department of the same organization. Please remember that this is just a suggestion, and the decision ultimately rests with you to choose the job that aligns best with your goals.

Regards,

Mohammed Azmath

Hi Priya,
I guess this is first time am responding to your query.. :D
Good course you have pursued..
Whether to work as Associate in a BPO or as a Recruitment Consultant is your career choice. Am sure you would have settled for the later as you have pursued the HR course and also as a consultant you have an edge over others as you have worked in the operations so you would have a better understanding of the positions and decide whether the candidate would "fit in"...
As far as your efforts for Corporate level..all i can say that be positive and be persistent..since you have become a senior member of this forum am sure the nuggets shared here has complemented your knowledge base & skills..therefore it's the matter of the application..
Don;t give up.. :D and review your skills & profile constantly while meeting the prospective companies...
Good luck...
Cheers,
Rajat
Regards
Priya

Hi Rajat,

Very good morning. Yes, you're right, you are replying to my query for the first time. Thanks for the response. I'll keep you all updated on where I have landed finally. I am extremely glad to be on the forum and meet you all. You are always there to help whenever you need.

Good day.

Regards,
Priya

Hi Rajat,

I am a new member of this community. I recently completed an MBA in HR and IT and started working as an HR Executive. I am happy with the field, but all my friends and classmates have gone into marketing and have been well-placed with lucrative pay packages. I am the only person working for a small firm at a low wage. Sometimes I feel that I made the wrong decision by choosing HR and get demotivated when I see them. Please help me overcome this problem. Should I consider changing fields, or should I have patience and gain valuable experience in the same field for a brighter HR career in the future, even though HR is considered a slow field?

MINAL.

Dear Priya,

I suggest that you go into work for the consultancy, since you will get used to the procedures of procuring and filling out the positions. You will gain more knowledge on the recruitment side, and since you have taken the MBA - HR as your specialization, it will be quite useful.

Regards,
Julie